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The PC will not boot past the HP setup screen after upgrade
this is new All in one HP unit that did not complete it's initial 112 updates when upgrading to Windows 7 Pro from Home. The PC will now not boot past the HP setup screen.
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If it is not even booting past the HP logo screen, there seems to be something physically wrong with the machine. If on the other hand you see the windows logo, then the boot process has run its diagnostics and everything checked out okay so it released the boot process to the windows operating system. If the computer fails after the system is released to the os, then the problem could either be hardware or software releated... and could mostlikely be caused by the recent update. What I would do is unplug the power from back of the computer, then press the power button for five seconds to drain the flea power. Then replug the power cord and try to restart the computer.
Another thing you might try (since changing from Home to Pro) is updating the BIOS and Chipset. See if that helps. If you do decide to recover, be sure to do these two updates as well as Audio, Video, Wired NIC and Mouse to get started. Then try again. ... Thinkpads_User
Sometimes I find myself asking the "dumb" questions. But this one needs asking:
Did you try going into Safe Mode?
Here is why I ask: Sometimes, you may install an update that is incompatible with your hardware. If you can get into safe mode, you can hopefully get into control panel, and see which update was added last. One of the last updates might be the culprit.
I've seen this on a few systems.
Did you try going into Safe Mode?
Here is why I ask: Sometimes, you may install an update that is incompatible with your hardware. If you can get into safe mode, you can hopefully get into control panel, and see which update was added last. One of the last updates might be the culprit.
I've seen this on a few systems.
Thank you. I was pleased to assist and good luck moving to Windows 7 Pro. I really like it.
... Thinkpads_User
... Thinkpads_User