Symantec endpoint protection small  business edition virus and spyware definitions are out of date

Posted on 2011-09-18
Medium Priority
Last Modified: 2013-12-09

I am using Symantec endpoint small business edition, and it was working fine.Yesterday, I noticed that the antivirus and spyware protection definitions are out of date.  I clicked on " fix" and it downed the update files, but the problem still persists.  Can someone please help with this?

Question by:sririta
  • 2
  • 2
LVL 101

Expert Comment

by:John Hurst
ID: 36557940
Sometimes it takes a day for updates to take effect. Shut down today, restart tomorrow and see if it fixes itself. If not, the easiest approach (in my experience) is to uninstall SEP, restart and re-install it. That should fix it.  Again, if not, scan for viruses or other malware that is attempting to shut down SEP. ... Thinkpads_User

Author Comment

ID: 36563334
I tried to all the options that you have recommended, but it still having the same issue.  
LVL 101

Expert Comment

by:John Hurst
ID: 36564128
Try running Live Update instead of Fix. Also, look at this knowledgebase article for antivirus definitions out of date. It does not match your situation exactly, but it is worth a look. ... Thinkpads_User

Accepted Solution

sririta earned 0 total points
ID: 36584889
I fixed the problem.  My time and date were set in October instead of September.  I had to set it back to the current time and date, and it fixed the issue.  Thanks!
LVL 38

Expert Comment

ID: 36991225
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

Featured Post

We Need Your Input!

WatchGuard is currently running a beta program for our new macOS Host Sensor for our Threat Detection and Response service. We're looking for more macOS users to help provide insight and feedback to help us make the product even better. Please sign up for our beta program today!

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Have you ever tried to find someone you know on Facebook and searched to find more than one result with the same picture? Perhaps someone you know has told you that they have a 'facebook stalker' or someone who is 'posing as them' online and ta…
HOW TO REMOTELY CLEAN MEROND.O WITH ESET SILENTLY PROBLEM       If you have the fortunate luck to contract the Merond.O virus on your network, it can be quite troublesome to remove as it propagates to network shares on your network. In my case, the …
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

624 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question