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Symantec endpoint protection small  business edition virus and spyware definitions are out of date

Posted on 2011-09-18
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Last Modified: 2013-12-09
Hi,

I am using Symantec endpoint small business edition, and it was working fine.Yesterday, I noticed that the antivirus and spyware protection definitions are out of date.  I clicked on " fix" and it downed the update files, but the problem still persists.  Can someone please help with this?

Thanks!
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Question by:sririta
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Expert Comment

by:John Hurst
ID: 36557940
Sometimes it takes a day for updates to take effect. Shut down today, restart tomorrow and see if it fixes itself. If not, the easiest approach (in my experience) is to uninstall SEP, restart and re-install it. That should fix it.  Again, if not, scan for viruses or other malware that is attempting to shut down SEP. ... Thinkpads_User
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by:sririta
ID: 36563334
I tried to all the options that you have recommended, but it still having the same issue.  
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LVL 92

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by:John Hurst
ID: 36564128
Try running Live Update instead of Fix. Also, look at this knowledgebase article for antivirus definitions out of date. It does not match your situation exactly, but it is worth a look. ... Thinkpads_User
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Accepted Solution

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sririta earned 0 total points
ID: 36584889
I fixed the problem.  My time and date were set in October instead of September.  I had to set it back to the current time and date, and it fixed the issue.  Thanks!
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by:younghv
ID: 36991225
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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