BTTray.exe - Unable to locate component
I had problems after upgrading the software belonging to Logictech MX5000 Keyboard/Mouse combo.
After the upgrade the neither the mouse or the keyboard worked.
When the computer starts up the following message is displayed:
BTTray.exe - Unable to locate component
This application has failed to start because BtBalloon.dll was not found. Reinstalling the application may fix this problem.
Windows XP SP3
How can I get rid of this message?
Thanks!
After the upgrade the neither the mouse or the keyboard worked.
When the computer starts up the following message is displayed:
BTTray.exe - Unable to locate component
This application has failed to start because BtBalloon.dll was not found. Reinstalling the application may fix this problem.
Windows XP SP3
How can I get rid of this message?
Thanks!
Check to see if this File is in the C:\Windows\System32 directory.
Also, Start>run>CMD
Type the words 'set path', no qoutes. Make sure that C:\windows\system32 is listed.
Also, Start>run>CMD
Type the words 'set path', no qoutes. Make sure that C:\windows\system32 is listed.
ASKER
Hello DrKlahn!
I completed your suggestion. After I rebooted I received the following message again:
BTTray.exe - Unable to locate component
This application has failed to start because BtBalloon.dll was not found. Reinstalling the application may fix this problem.
I completed your suggestion. After I rebooted I received the following message again:
BTTray.exe - Unable to locate component
This application has failed to start because BtBalloon.dll was not found. Reinstalling the application may fix this problem.
ASKER
Hey johnb6767!
I can't find the file BtBalloon.dll.
I can't find the file BtBalloon.dll.
There are numerous discussions of this problem on the net, but nobody seems to have a clear solution for it. The most illuminating comments I found relate to a very similar situation discussed at this forum. It appears that the only solution is to roll back through restore points until the problem is alleviated, and then not download any updates.
It is a corrupted instalation of Bluetooth software. Use CCleaner to Uninstall the corrupted software if it fails, CCleaner have menu for enabling/disabling startup items. Install CCleaner, on the left click Tools then Choose Startup , find BTTray.exe(sometimes the name have a directory path before it) in the list on the right and delete it. Also in the tools menu is option for uninstalling software, look in the list and If you find something named like a Bluetooth... whatever... -> Uninstall it.
Link for CCleaner -> HERE
Link for CCleaner -> HERE
Search the entire c:\windows directory might be in another backup directory...
Perhaps the upgrade of the logitech software didn't complete..
Might try removing it completely, and retry the install.
Perhaps the upgrade of the logitech software didn't complete..
Might try removing it completely, and retry the install.
ASKER
Sup3rCharged,
I have tried your suggestion and used CCleaner to remove pointers to whatever is from the old installation The computer has rebooted – no errors being displayed on the monitor. But the Logtech procedure that appears to have installed its software gets stuck at 23% when enabling the Bluetooth hub.
I have tried your suggestion and used CCleaner to remove pointers to whatever is from the old installation The computer has rebooted – no errors being displayed on the monitor. But the Logtech procedure that appears to have installed its software gets stuck at 23% when enabling the Bluetooth hub.
ASKER CERTIFIED SOLUTION
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Download a copy of the free version of Revo Uninstaller and use it to uninstall the Logitech software in aggressive mode.
Go back to the original version of the Logitech software and reinstall it. Shut down. Disconnect the PS/2/USB keyboard and mouse. Restart. If the problem is alleviated, do not try to upgrade the software again.