Solved

Remote access error through Remote Web Access portal

Posted on 2011-09-19
3
301 Views
Last Modified: 2012-05-12
Hi,

I have installed a UC cert on a SBS2011 server and when I test RDP to one of the PC in the network through https://mail.ABC.com/remote (Remote Web Access portal) and I get the following error. I'm not sure what I'm missing here, any idea would be much appreciated.

 RDP error
0
Comment
Question by:thecavalry
  • 2
3 Comments
 
LVL 9

Accepted Solution

by:
borki earned 500 total points
ID: 36559451
There are a number of things you need to check. I assume that you use an RDP version 7 client and specify the PCs name on the computer host and mail.abc.com on the RD gateway config page. Try this before attempting to use the web based client.

check
1) Port 443 forwarded through router
2) Can you access OWA? https://www.testexchangeconnectivity.com/ 
3) Remote Desktop Gateway service configured, certificate installed?
4) Can you RDP to the computer from within the local network?
5) Can you establish an RDP session to the server?

Other link to check, although much of it is done for you by the SBS install.
http://technet.microsoft.com/en-us/library/dd983941(WS.10).aspx

Hope that helps

0
 

Assisted Solution

by:thecavalry
thecavalry earned 0 total points
ID: 36741862
The default RDP port has been changed to 3390 in the registry. Your troubleshooting steps helps.

Thank you.
0
 

Author Closing Comment

by:thecavalry
ID: 36902308
Changing default port to some other port is not mentioned as one possibility by the expert.
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

The SBS 2011 release date (RTM) is supposed to be around Christmas, 2011.  This article is a compilation of my notes -- things I have learned first hand.  The items are in a rather random order, but I think this list covers most of what is new and d…
If you are a user of the discontinued Microsoft Office Accounting 2008 (MSOA) and have to move to a new computer running Windows 8, you will be unhappy to discover that it won't install.  In particular, Microsoft SQL Server 2005 Express Edition (SSE…
This Micro Tutorial demonstrates using Microsoft Excel pivot tables, how to reverse engineer competitors' marketing strategies through backlinks.
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…

785 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question