?
Solved

Service Pack 1 fails to install on Windows 7 Enterprise Edition

Posted on 2011-09-19
5
Medium Priority
?
1,239 Views
Last Modified: 2012-05-12
The event viewer showed the following error at the time SP1 failed.

Installation Failure: Windows failed to install the following update with error 0x80070643: Windows 7 Service Pack 1 (KB976932).

Ran sfc /scannow

Windows resource protection found corrupt files but was unable to fix some of them.

Details are included in the CBS.LOg windir\Logs\CBS\CBS.log

the log is attached (cbs.log).  The failure of the sp1 installation starts at 9-16 in the log.  the sfc /scannow was run on 9-16.
0
Comment
Question by:murkytuna
  • 2
4 Comments
 
LVL 1

Assisted Solution

by:GrX_
GrX_ earned 664 total points
ID: 36559628
0
 
LVL 100

Accepted Solution

by:
John Hurst earned 668 total points
ID: 36559644
Check to make sure you are using the correct service pack (64-bit vs 32-bit).

Here is a Microsoft Readiness Tool for 64-bit SP1:

http://www.microsoft.com/download/en/details.aspx?id=20858

Here is the one for 32-bit:

http://www.microsoft.com/download/en/details.aspx?id=3132

Download and run the appropriate readiness tool. ... Thinkpads_User
0
 
LVL 10

Assisted Solution

by:Michael_MCDST
Michael_MCDST earned 668 total points
ID: 36559654
I would start by installing the System Update Readiness Tool:
http://support.microsoft.com/kb/947821
And then try installing SP1 manually via "Clean Boot" state.
Download and save on your desktop: http://www.microsoft.com/download/en/details.aspx?id=5842
Remove your antivirus program
Click START and type msconfig in the "Search programs and files" box
In the new window, under the tab "General" click on "Selective startup"
Under "Selective startup" remove the check mark for "Load startuo times"
Now click on the "Services" tab and place a check mark in the "Hide all Microsoft services" and then click the "Disable all" button,
Now click OK and reboot.
Find and click the downloaded SP1 updated that you saved on your desktop.
When all is said and done and you need to get your PC back into a "Normal" start of state...
Click START > msconfig.
Under the General tab you simply put the click on "Normal "start and reboot.
Viola
0
 
LVL 100

Expert Comment

by:John Hurst
ID: 36559701
Thank you. I was pleased to assist and good luck going forward. ... Thinkpads_User
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
There are many software programs on offer that will claim to magically speed up your computer. The best advice I can give you is to avoid them like the plague, because they will often cause far more problems than they solve. Try some of these "do it…
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…
Suggested Courses

569 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question