Solved

Exchange SBS 2003 - Not able to get emails on phones - Active Sync tests ok - What to change?

Posted on 2011-09-19
2
394 Views
Last Modified: 2013-12-13
Hi,

I'm trying to setup phones to get Exchange email on them. These are phones that are Active Sync capable (ie - iPhones, Windows Phones, etc). I run Exchange online tests and Active Sync works fine... However, on my iPhone, I am not getting mail.
Error - Cannot Get Mail. The connection to the Server failed.

Webmail works fine. When I setup the account on my phone, it creates it with no errors. The error occurs when I go to get mail on my phone. Any ideas?

Thanks!
0
Comment
Question by:dsmjeff
2 Comments
 
LVL 14

Accepted Solution

by:
setasoujiro earned 500 total points
ID: 36560123
i think you need to allow phones without passwords to connect on the exchange:
http://www.msexchange.org/tutorials/exchange-2003-mobile-messaging-part2-uncovering-device-security-policies.html
0
 

Author Comment

by:dsmjeff
ID: 36560504
I'm PUMPED! I was checking Windows Updates and thought I had all the updates, but after walking through the link you sent I realized I didn't have the same options. So I manually downloaded SP2 and after the install, it started working. So it didn't end up being an issue with device security (or at least device security wasn't turned on), but after SP2 it is working.

Thanks! :)
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This article describes my battle tested process for setting up delegation. I use this process anywhere that I need to setup delegation. In the article I will show how it applies to Active Directory
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
how to add IIS SMTP to handle application/Scanner relays into office 365.

827 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question