Solved

Exchange SBS 2003 - Not able to get emails on phones - Active Sync tests ok - What to change?

Posted on 2011-09-19
2
393 Views
Last Modified: 2013-12-13
Hi,

I'm trying to setup phones to get Exchange email on them. These are phones that are Active Sync capable (ie - iPhones, Windows Phones, etc). I run Exchange online tests and Active Sync works fine... However, on my iPhone, I am not getting mail.
Error - Cannot Get Mail. The connection to the Server failed.

Webmail works fine. When I setup the account on my phone, it creates it with no errors. The error occurs when I go to get mail on my phone. Any ideas?

Thanks!
0
Comment
Question by:dsmjeff
2 Comments
 
LVL 14

Accepted Solution

by:
setasoujiro earned 500 total points
ID: 36560123
i think you need to allow phones without passwords to connect on the exchange:
http://www.msexchange.org/tutorials/exchange-2003-mobile-messaging-part2-uncovering-device-security-policies.html
0
 

Author Comment

by:dsmjeff
ID: 36560504
I'm PUMPED! I was checking Windows Updates and thought I had all the updates, but after walking through the link you sent I realized I didn't have the same options. So I manually downloaded SP2 and after the install, it started working. So it didn't end up being an issue with device security (or at least device security wasn't turned on), but after SP2 it is working.

Thanks! :)
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
Last week, our Skyport webinar on “How to secure your Active Directory” (https://www.experts-exchange.com/videos/5810/Webinar-Is-Your-Active-Directory-as-Secure-as-You-Think.html?cid=Gene_Skyport) provided 218 attendees with a step-by-step guide for…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
An overview on how to enroll an hourly employee into the employee database and how to give them access into the clock in terminal.

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question