Solved

No Outside Email

Posted on 2011-09-19
2
184 Views
Last Modified: 2012-06-21
After creating new employee accounts with email enabled they cannot receive outside email only internal.  When I look at the account properties in AD under the "Email Addresses" tab I notice that only an SMTP and X400 address are created and not the usual CCMail and MS addresses.  Even after creating them manually I still cannot receive outside email.  Am I looking in the wrong place for my problem?
0
Comment
Question by:casabo
2 Comments
 
LVL 8

Expert Comment

by:npinfotech
ID: 36560268
If all the old users are still getting external email, may just need to restart the Microsoft Exchange Transport service

control panel > administrative tools > services
0
 
LVL 17

Accepted Solution

by:
sgsm81 earned 500 total points
ID: 36560386
Do you have any third party filtering software/solution in place that would also need to be updated with the new user's details .?
0

Featured Post

Do email signature updates give you a headache?

Do you feel like you are constantly making changes to email signatures? Are the images not formatting how you want them to? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today.

Join & Write a Comment

Suggested Solutions

Resolve DNS query failed errors for Exchange
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
how to add IIS SMTP to handle application/Scanner relays into office 365.

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now