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SharePoint Site is down

After applying the September Microsoft updates our internal website is down. Our SBS 2008 server is running WSS. The website is simply called Companyweb. When I open it I get a message in IE that says that the website cannot be found. I also tried companyweb.domain.local and I get an IIS7 spash screen.

I tried an iisreset and that did not change my issue. I am RELLY WEAK on SharePoint. Is there a document that can guide me? Are there some test commands that I can use?

What can I try to fix this?
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LostInWindows
Asked:
LostInWindows
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1 Solution
 
jessc7Commented:
I'm wondering if there is another web site in IIS that was started up after the updates were applied.

Sometimes you see the "Default Web Site" in IIS, and it is typically Stopped. Then the SharePoint web site is called something like "SharePoint - 80" or something similar. If there is a default web site other than SharePoint that was started, and it is using the same ports, it would be conflicting with the SharePoint site. Review the sites in IIS to make sure only the needed sites are started, and the others are put in a stopped state.
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LostInWindowsAuthor Commented:
Yes, it looks like there is something amiss. I tried stiopping some but not all of the pother sites but I cannot get it running
IIS-screen.jpg
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LostInWindowsAuthor Commented:
Here is another screenshot
IIS-screen.jpg
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jessc7Commented:
Can you stop the "Default Web Site"?
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LostInWindowsAuthor Commented:
Yes I can. the question mark remains
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jessc7Commented:
Yes, the question mark is fine. If you stop the site, are you able to access companyweb, or are you still having access issues?
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LostInWindowsAuthor Commented:
Non, with Default stopped I still cannot access the site. 404 Error. The same error as when it is 'running'

Would a psconfig inplace fix this problem?
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jessc7Commented:
It wouldn't hurt to run the SharePoint Configuration Wizard.
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LostInWindowsAuthor Commented:
Does the psconfig usually ask for a reboot?
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jessc7Commented:
Occasionally. Not every time. I wonder if there was something that needed to be configured this time around. Definitely worth a reboot.
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LostInWindowsAuthor Commented:
I ended up phone Microsoft. They were able to fix it but it took them over 4 hours
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LostInWindowsAuthor Commented:
I ended up phone Microsoft. They were able to fix it but it took them over 4 hours
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jessc7Commented:
Wow! What was the issue?
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LostInWindowsAuthor Commented:
Several things were the issue. According to MS, SharePoint had auto-magically added a couple of SharePoint Restricted account groups to the administrator account which wouldn't let me do anything. They removed them, rebuild the search and then in an in-place upgrade.
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jessc7Commented:
Definitely more involved. Pretty strange for those things to have happened.

Glad its resolved!...
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jaredr80Commented:
LostinWindows,

I noticed this post and was rather curious. I actually had this exact same issue with RWW back in July where an update made group policy create a couple of Restricted groups, which caused RWW not to function.

I also phoned microsoft and after 3 1/2 weeks working with the Senior Developer on the SBS team, they were able to resolve the issue. So I do feel your pain!

Jared
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