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jsctechyFlag for United States of America

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File server RAID 5 array failure.

Hi All,
My one, and only, file server RAID5 array has failed.  It is a 6 drive array.  2 drives failed over the weekend.  I'm swapped the drives with new disks, but the server still will not mount the data drive.

Config:
Card 0 - Slot 0 and Slot 1  - C: OS
Card 1 - Slot 0,1,2,3,4,5 - D: Data

After swapping the bad disks for the new disks, I'm prompt at server boot to press F1 to continue booting but disable the array, of to press F2 to accept the data loss and reinitialize the disk.

I'm not sure if I have other options, or if that drive/data is lost.  Restores of the data will probably take 3 full business days, as do our full backups.

Please help, thanks!
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David
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In a RAID 5, you cannot replace the failed disks with new ones.  If you want to get this back yourself, you must use the original drives, and I would recommend not doing anything until someone very familiar with your server/controller model (manufacturer support, here - be careful) can help you make the right decisions.

If not, you're looking at a restore.
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Running restores now.  I've replaced the 2 failed disks with new disks...  formatted the disks in Windows Server 2000.

Restoring was my fastest option to getting the server back up and running.

Unfortunately I'll have to do all of the file and folder permissions over.
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Member_2_231077

Not much you can do if two disks went bad. You can try powering off, putting both old disks back and powering on again and maybe one of them will come alive again but even that won't work unless the right one works since one will be stale as the array must have carried on running for a while after the first one failed. Tou're probably going to have to restore from backup - why does it take so long I wonder, bad tape drive?
The data is stored on a NAS.  It's only a 1GBPS connection to the backup server.  350GB will take a while!  Especially since they're are tons of small files, rather than a few large files.

I'll post back if I run into any problems.
Thanks to everyone.  My restores are complete.