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Need help allowing an Image scanner to connect through Exchange 2010

Posted on 2011-09-19
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Last Modified: 2012-05-12
I have a Fujitsu FI-600NS scanner that we use to scan documents and then email them.  Currently it is hooked up to a 2003 Exchange box and has no issues sending emails out.  We have moved to Exchange 2010 and now when we program the scanner to use the 2010 server as its SMTP server it does not work.    Internal emails will still work and be routed but anything with an external email address will not go.  

My guess is some sort of connector needs to be set up but not sure if it should be a send or receive connector.   Has anyone run into a similar issue and could provide step by step instructions?
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Question by:BlueGoose
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4 Comments
 

Author Comment

by:BlueGoose
ID: 36560870
I should add that it is a FI-6000NS not 600 and these machines basically operate as an XP platform on the network and have their own static IP address
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Accepted Solution

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Joe Winograd, EE MVE 2015&2016 earned 2000 total points
ID: 36560922
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Author Closing Comment

by:BlueGoose
ID: 36562618
Found the solution in the second link I believe

http://technet.microsoft.com/en-us/library/bb232021.aspx

Worked perfectly using the Shell commands...Thanks
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Expert Comment

by:Joe Winograd, EE MVE 2015&2016
ID: 36562660
Thanks for posting what worked for you – very helpful for the EE members! Regards, Joe
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