Solved

How to perform Admin Support on a desktop that has GPO applied to user account

Posted on 2011-09-19
2
255 Views
Last Modified: 2012-05-12
Hello,

I have setup a OU structure and applied a GPO that prevents users from changing any settings on desktop, IE, control panel, etc.... Now as an Admin, how am I able to remote into any users system that has these GPOs and perform any troubleshooting within the areas I blocked through a GPO. I don't want to have to disable the policy everytime I need to work on a specific system and I don't want to have to log that user out and use a admin account if I'm working on that users desktop settings.

Server: Windows Server 2008 Enterprise
Users Desktops: XP and Windows 7

Thanks,

nimdatx
0
Comment
Question by:nimdatx
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 57

Accepted Solution

by:
Mike Kline earned 500 total points
ID: 36561325
You can use security flitering on that GPO

http://adisfun.blogspot.com/2009/04/security-filtering-and-group-policy.html

Deny the "apply" permissions for the admin group and they won't receive the GPO settings.

...but you won't be able to make those changes as that user account directly if those policies are applied.  That is not possible.

Thanks

Mike
0
 
LVL 1

Author Comment

by:nimdatx
ID: 36561364
Admin account is good, but how does an admin perform work on a users system when logged into that system as that user and GPO is applied to users account. What if I need to map a network drive and put it on that users desktop? If this is not possible, how do you perform helpdesk support on a users account with a GPO applied to users?
0

Featured Post

The Ultimate Checklist to Optimize Your Website

Websites are getting bigger and complicated by the day. Video, images, custom fonts are all great for showcasing your product/service. But the price to pay in terms of reduced page load times and ultimately, decreased sales, can lead to some difficult decisions about what to cut.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article demonstrates probably the easiest way to configure domain-wide tier isolation within Active Directory. If you do not know tier isolation read https://technet.microsoft.com/en-us/windows-server-docs/security/securing-privileged-access/s…
Auditing domain password hashes is a commonly overlooked but critical requirement to ensuring secure passwords practices are followed. Methods exist to extract hashes directly for a live domain however this article describes a process to extract u…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question