Solved

Empty form take to long to display

Posted on 2011-09-19
4
194 Views
Last Modified: 2012-05-12
I have very strange behavior on one of the user's laptop. When she opens empty form in one of our applications it takes very long time. 1-2 minutes.
All other users OK in the same application the same pages, but this user is not. She has this problem with all her laptops - 3 in last year. she has brand new one, fresh build last week and still the same. The same problems in IE and Chrome.
Any ideas where to look?
0
Comment
Question by:Larissa T
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 11

Author Comment

by:Larissa T
ID: 36563445
This is one single user out of 200 using this application. and it is repeated behavior in all laptops she had. I think it is related to browser/PC/user settings. Since all laptops were rebuild with migrating her internet settings.
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 36568356
trofimoval--Have you scanned for malware?
0
 
LVL 11

Author Comment

by:Larissa T
ID: 36569021
yes,  AV/malware is up to date and no problem. this is brand new laptop build 2 days ago
0
 
LVL 50

Accepted Solution

by:
jcimarron earned 500 total points
ID: 36569643
trofimoval--Since the PC is so new, you might consider a format and reinstall of the OS.  This time it might be best for you or the user to install everything new for the browser rather than using the old internet settings.   I presume the browser is an uptodate version.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Now-a-days, indirectly, postal services have been replaced by email services. Yes, whenever we hear the word "email" a lot of people only think of gmail. Some people still think that email and gmail are one and the same thing :-). Let's see some …
This article offers some helpful and general tips for safe browsing and online shopping. It offers simple and manageable procedures that help to ensure the safety of one's personal information and the security of any devices.
Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question