pbritz
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I have a Dell Insprion 4000 with a Seagate Momentus 5400.3 160 GB hard drive that was working fine last night, but today it will not boot. I have entered setup and the screen is frozen on page 1.
During startup of my Dell Insprion 4000 laptop the Dell splash screen comes up and then the screen goes black with a flashing curser and that's all. i've pulled the battery and power in an attempt to correct the issue, but to no avail. I've entered the setup screen and the clock / calendar is illuminated and it is frozen on page 1 of 6 and will not close by using the escape key. The setup screen will linger for about 15 minutes or so and the laptop will turn itself off. I've inserted the install cd and a DOS message prompt says to press any key to boot from the CD and I did that and nothing happens. Help me please Experts!
Shut down the Inspiron and then unscrew the drive bay and disconnect the HDD by slightly pulling it away from the casing (no more than shown here) then restart and see if the BIOS pages are unfrozen. If they are it looks like there's a problem with the HDD. If the symptoms are the same some more troubleshooting is called for.
ASKER
Thanks Masqueraid; I tried that and no joy.
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ASKER
I'd rather it be a motherboard problem. I believe that I have two sticks of RAM and I'm quite familiar with digging around this box, so I'll give it a go and look for affected components and I'll get back to you ASAP. Thanks!
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ASKER
Possible hardware failure and due to that no solution could be made at this time. I found Masqueraid most helpful and he / she did what he / she could do.
ASKER
No objections...