?
Solved

Exchange 2010 - ECP redirects to login page

Posted on 2011-09-19
14
Medium Priority
?
2,670 Views
Last Modified: 2012-05-12
Hi all,

I have recently setup a new Exchange 2010 server.
When I log into OWA and then click on 'Options' - 'See All Options' I get redirected to a login page displaying the following error, "The user name or password you entered isn't correct. Try entering it again.".  Subsequent login attempts with the same user result in the same error. This is related to ECP and not specifically OWA.

I've tried running the following commands from EMS:
get-ecpvirtualdirectory | remove-ecpvirtualdirectory
new-ecpvirtualdirectory

and then restarting IIS. This didn't resolve the issue.

Has anybody seen this before?
0
Comment
Question by:cetomas
  • 8
  • 3
  • 2
  • +1
14 Comments
 
LVL 1

Author Comment

by:cetomas
ID: 36561700
I'm explicitly getting an "Access Denied" error but I'll give it a shot and see what happens.
0
 
LVL 7

Expert Comment

by:brota
ID: 36561735
Did you set up any redirection so the site will automaticlly take the users to /owa?
IF you did you want to remove the http redirection for that virtual directory. It may be inherited
0
Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

 
LVL 3

Expert Comment

by:jrgcomputing
ID: 36561767
I also found that i had to change the security settings in AD to allow iphones to connect so it might be worth checking this (its about half way down the page that you need to check)

http://blog.nick.mackechnie.co.nz/post/2009/11/20/Exchange-2010-Active-Sync-Issue.aspx
0
 
LVL 1

Author Comment

by:cetomas
ID: 36561780
So I tried running these from EMS from the link above:

Remove-EcpVirtualDirectory -Identity "Server01\ecp (default Web site)"
...successfull
New-EcpVirtualDirectory -Identity "Server01\ecp (default Web site)"
...not successful, I have to run just New-EcpVirtualDirectory without parsing any parameters for this to work. Then in EMC, I go to 'Server Configuration' - 'Client Access' - "Exchange Control Panel' tab - Right click on 'ecp (Default Web Site)' - 'Properties' - Manually enter in Internal URL and External URL.

I encounter the same issue as before.

0
 
LVL 1

Author Comment

by:cetomas
ID: 36561807
Sorry jrgcomputing, that link is just timing out for me.  Care to perform some copy/pasta for me?
0
 
LVL 1

Author Comment

by:cetomas
ID: 36561820
funkone60: Honestly, this does look like more of a permissions issue than a corrupt ECP virtualdirectory issue.
0
 
LVL 3

Expert Comment

by:jrgcomputing
ID: 36561838
Hi try this

http://webcache.googleusercontent.com/search?q=cache:FtCF7qZM9I8J:blog.nick.mackechnie.co.nz/post/2009/11/20/Exchange-2010-Active-Sync-Issue.aspx+exchange+2010+activesync+ad+security+settings&cd=4&hl=en&ct=clnk&gl=uk

but basically

On a Domain Controller, Click on Start/All Programs/Administrative Tools/Active Directory Users and Computers

Click on View and Select Advanced Features

Select a mailbox that isn’t working with Active Sync, double click on the account, Select the Security Tab and then the Advanced Button.

Select Exchange Servers, and tick the Include inheritable permissions toggle then Apply and OK.
0
 

Expert Comment

by:funkyone60
ID: 36561844
I did a number of things- to try and fix but the link at the end was the deal
0
 
LVL 1

Author Comment

by:cetomas
ID: 36561884
funkyone60: I executed this command from the link you provided in the other post but it didn't help:
Set-OwaVirtualDirectory -identity "Owa (Default Web Site)" -DefaultClientLanguage 0 -LogonAndErrorLanguage 0
0
 
LVL 1

Author Comment

by:cetomas
ID: 37265119
Hey guys, I'm just revisiting this after some proactive tardiness on my part, I'm still experiencing this issue, I've tried a lot of recommendations and aside from contacting Microshaft and having them bill me $200 for support I think I've exhausted all options.  

Essentially what this boils down to is through OWA I'm unable to login to ECP as it prompts to re-authenticate even once I've authenticated to OWA.  So there's something wacky going on with the permissions I have setup.
0
 
LVL 1

Accepted Solution

by:
cetomas earned 0 total points
ID: 37279863
I followed the guide here to resolve the issue:
http://www.jonsdocs.org.uk/wiki/index.php/Exchange_2010_ECP_will_not_logon
0
 
LVL 1

Author Closing Comment

by:cetomas
ID: 37304550
Did a bit more Googling....found a good resource.
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Here in this article, you will get a step by step guidance on how to restore an Exchange database to a recovery database. Get a brief on Recovery Database and how it can be used to restore Exchange database in this section!
If you have come across a situation where you need to find some EDB mailbox recovery techniques, then here you will find the same. In this article, we will take you through three techniques using which you will be able to perform EDB recovery. You …
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Suggested Courses
Course of the Month16 days, 23 hours left to enroll

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question