[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

Outlook pst file...

Posted on 2011-09-19
6
Medium Priority
?
364 Views
Last Modified: 2012-05-12
I'm recovering a PC from a typical malware infection but this time for whatever reason the Outlook won't open the data file (pst). This is the Office XP version and I've tried the scanpst fix but still not being recognized? The scanpst says no corruption !? I've tried to move this file to another PC with Outlook 2007 running and it says it's not a valid pst file? Bizarre...
0
Comment
Question by:PCWoes
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 27

Expert Comment

by:MAS
ID: 36562951
0
 
LVL 8

Expert Comment

by:chcw
ID: 36564011
For your case, scanpst should not say your PST file is not corrupt. So please post a screenshot of the scanpst's messagebox, as well as its repair log. So I can analyze the situation more accurately?
0
 

Author Comment

by:PCWoes
ID: 36592438
I got really busy this week...back to this problem again...I will post the screenshot...as far as 3rd party offerings it seems they too often utilize an existing application (i.e. scanpst) doctored up to present it as their own...so I'm hesitant to pay for such as I've been doing computer troubleshooting for some 20 years and this is simply a very odd problem...

Thx as always...
0
Get free NFR key for Veeam Availability Suite 9.5

Veeam is happy to provide a free NFR license (1 year, 2 sockets) to all certified IT Pros. The license allows for the non-production use of Veeam Availability Suite v9.5 in your home lab, without any feature limitations. It works for both VMware and Hyper-V environments

 
LVL 8

Expert Comment

by:chcw
ID: 36593957
Yes, a screenshot will be more helpful.
0
 

Accepted Solution

by:
PCWoes earned 0 total points
ID: 36892654
This issue is resolved !! After I got caught up with my work load I tried to do the scanpst repair again and it didn't work on the suspect PC. This is Office 2003. The pst file was transferred to another PC via flash drive and the repair again didn't work !? So this morning I removed the old HDD and connected via USB to scan directly off the drive and the repair was successful ??

Regardless...it's fixed and my client is relieved. Thanks for the ideas back...:o)
0
 

Author Closing Comment

by:PCWoes
ID: 36915494
This all revolved around the scanpst utility which was of original content with effort.
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
Viewers will learn the different options available in the Backstage view in Excel 2013.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

656 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question