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Outlook pst file...

Posted on 2011-09-19
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Last Modified: 2012-05-12
I'm recovering a PC from a typical malware infection but this time for whatever reason the Outlook won't open the data file (pst). This is the Office XP version and I've tried the scanpst fix but still not being recognized? The scanpst says no corruption !? I've tried to move this file to another PC with Outlook 2007 running and it says it's not a valid pst file? Bizarre...
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Question by:PCWoes
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6 Comments
 
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Expert Comment

by:-MAS
ID: 36562951
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LVL 8

Expert Comment

by:chcw
ID: 36564011
For your case, scanpst should not say your PST file is not corrupt. So please post a screenshot of the scanpst's messagebox, as well as its repair log. So I can analyze the situation more accurately?
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Author Comment

by:PCWoes
ID: 36592438
I got really busy this week...back to this problem again...I will post the screenshot...as far as 3rd party offerings it seems they too often utilize an existing application (i.e. scanpst) doctored up to present it as their own...so I'm hesitant to pay for such as I've been doing computer troubleshooting for some 20 years and this is simply a very odd problem...

Thx as always...
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LVL 8

Expert Comment

by:chcw
ID: 36593957
Yes, a screenshot will be more helpful.
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Accepted Solution

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PCWoes earned 0 total points
ID: 36892654
This issue is resolved !! After I got caught up with my work load I tried to do the scanpst repair again and it didn't work on the suspect PC. This is Office 2003. The pst file was transferred to another PC via flash drive and the repair again didn't work !? So this morning I removed the old HDD and connected via USB to scan directly off the drive and the repair was successful ??

Regardless...it's fixed and my client is relieved. Thanks for the ideas back...:o)
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Author Closing Comment

by:PCWoes
ID: 36915494
This all revolved around the scanpst utility which was of original content with effort.
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