Solved

Outlook pst file...

Posted on 2011-09-19
6
361 Views
Last Modified: 2012-05-12
I'm recovering a PC from a typical malware infection but this time for whatever reason the Outlook won't open the data file (pst). This is the Office XP version and I've tried the scanpst fix but still not being recognized? The scanpst says no corruption !? I've tried to move this file to another PC with Outlook 2007 running and it says it's not a valid pst file? Bizarre...
0
Comment
Question by:PCWoes
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 26

Expert Comment

by:-MAS
ID: 36562951
0
 
LVL 8

Expert Comment

by:chcw
ID: 36564011
For your case, scanpst should not say your PST file is not corrupt. So please post a screenshot of the scanpst's messagebox, as well as its repair log. So I can analyze the situation more accurately?
0
 

Author Comment

by:PCWoes
ID: 36592438
I got really busy this week...back to this problem again...I will post the screenshot...as far as 3rd party offerings it seems they too often utilize an existing application (i.e. scanpst) doctored up to present it as their own...so I'm hesitant to pay for such as I've been doing computer troubleshooting for some 20 years and this is simply a very odd problem...

Thx as always...
0
NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

 
LVL 8

Expert Comment

by:chcw
ID: 36593957
Yes, a screenshot will be more helpful.
0
 

Accepted Solution

by:
PCWoes earned 0 total points
ID: 36892654
This issue is resolved !! After I got caught up with my work load I tried to do the scanpst repair again and it didn't work on the suspect PC. This is Office 2003. The pst file was transferred to another PC via flash drive and the repair again didn't work !? So this morning I removed the old HDD and connected via USB to scan directly off the drive and the repair was successful ??

Regardless...it's fixed and my client is relieved. Thanks for the ideas back...:o)
0
 

Author Closing Comment

by:PCWoes
ID: 36915494
This all revolved around the scanpst utility which was of original content with effort.
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Changing a few Outlook Options can help keep you organized!
Ever visit a website where you spotted a really cool looking Font, yet couldn't figure out which font family it belonged to, or how to get a copy of it for your own use? This article explains the process of doing exactly that, as well as showing how…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

724 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question