Solved

Outlook pst file...

Posted on 2011-09-19
6
357 Views
Last Modified: 2012-05-12
I'm recovering a PC from a typical malware infection but this time for whatever reason the Outlook won't open the data file (pst). This is the Office XP version and I've tried the scanpst fix but still not being recognized? The scanpst says no corruption !? I've tried to move this file to another PC with Outlook 2007 running and it says it's not a valid pst file? Bizarre...
0
Comment
Question by:PCWoes
  • 3
  • 2
6 Comments
 
LVL 25

Expert Comment

by:-MAS
ID: 36562951
0
 
LVL 8

Expert Comment

by:chcw
ID: 36564011
For your case, scanpst should not say your PST file is not corrupt. So please post a screenshot of the scanpst's messagebox, as well as its repair log. So I can analyze the situation more accurately?
0
 

Author Comment

by:PCWoes
ID: 36592438
I got really busy this week...back to this problem again...I will post the screenshot...as far as 3rd party offerings it seems they too often utilize an existing application (i.e. scanpst) doctored up to present it as their own...so I'm hesitant to pay for such as I've been doing computer troubleshooting for some 20 years and this is simply a very odd problem...

Thx as always...
0
U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

 
LVL 8

Expert Comment

by:chcw
ID: 36593957
Yes, a screenshot will be more helpful.
0
 

Accepted Solution

by:
PCWoes earned 0 total points
ID: 36892654
This issue is resolved !! After I got caught up with my work load I tried to do the scanpst repair again and it didn't work on the suspect PC. This is Office 2003. The pst file was transferred to another PC via flash drive and the repair again didn't work !? So this morning I removed the old HDD and connected via USB to scan directly off the drive and the repair was successful ??

Regardless...it's fixed and my client is relieved. Thanks for the ideas back...:o)
0
 

Author Closing Comment

by:PCWoes
ID: 36915494
This all revolved around the scanpst utility which was of original content with effort.
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Change default Add Reminder/Follow Up time 7 26
Exchange 2010:  Outlook client disconnected after power outage. 10 47
Exchange, calendar 1 34
exchange, outlook 20 29
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
Viewers will learn the different options available in the Backstage view in Excel 2013.
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question