Solved

Can not see files in Program Files folder

Posted on 2011-09-19
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Last Modified: 2012-05-12
Hi – I have a station that got infected and after cleaning it up and allowing to view hidden files the actual files in the Program Files folder can not been seen or executed and do not show up when select from the Start / All programs.

These files can be viewed from a different station on the network.

Any help will be greatly appreciated.
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Question by:cspeaker
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13 Comments
 
LVL 5

Accepted Solution

by:
jason987 earned 250 total points
ID: 36563552
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Author Comment

by:cspeaker
ID: 36563680
Thanks - dis-abled anti-vius and ran twice but still same porblem.
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LVL 5

Expert Comment

by:jason987
ID: 36563699
Sounds like you may still be infected.

http://www.malwarebytes.org/
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LVL 5

Expert Comment

by:jason987
ID: 36563724
What virus scanner found the threat/what are you currently using?
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Author Comment

by:cspeaker
ID: 36563827
Malwarebytes and Trend Micro - the infection was theData Recovery Virus.

Ran both again and they both came up clean.
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LVL 2

Expert Comment

by:R_odec
ID: 36565184
You can try a system restore but after the restore be sure to rescan the drives.






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LVL 5

Expert Comment

by:AlokJain0412
ID: 36565305
hi you use combofix

disable your antivirus
Download this  and run
its a amaging utility
Link
[Unofficial link removed by JustAMod]
0
 
LVL 23

Assisted Solution

by:phototropic
phototropic earned 250 total points
ID: 36565337
Before using system restore, you might try running Rogue Killer:

http://www.experts-exchange.com/Virus_and_Spyware/Anti-Virus/A_4922-Rogue-Killer-What-a-great-name.html?sfQueryTermInfo=1+10+30+killer+rogu

or Rkill:

http://www.bleepingcomputer.com/download/anti-virus/rkill

and then running an updated Mbam immediately afterwards.

There are full removal instructions for this infection here:

http://www.bleepingcomputer.com/virus-removal/remove-data-recovery

Please post an Mbam scan for review.



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LVL 30

Expert Comment

by:flubbster
ID: 36566647
0
 

Author Comment

by:cspeaker
ID: 36569067
OK - thanks everyone for you help.

Followed all of the steps above.

Most everything is working now except the program files - if you click on MS Office for example there is nothing there.
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LVL 5

Expert Comment

by:AlokJain0412
ID: 36571486
@ADMINISTRATOR

Sure for in future always refer legitimate sites links

  hi @cspeaker,
you please repair you msoffice once  
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Author Closing Comment

by:cspeaker
ID: 36600306
jason987 and  phototropic both helped so splitting points.

Thanks!
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