Solved

Can not see files in Program Files folder

Posted on 2011-09-19
13
356 Views
Last Modified: 2012-05-12
Hi – I have a station that got infected and after cleaning it up and allowing to view hidden files the actual files in the Program Files folder can not been seen or executed and do not show up when select from the Start / All programs.

These files can be viewed from a different station on the network.

Any help will be greatly appreciated.
0
Comment
Question by:cspeaker
  • 4
  • 3
  • 2
  • +3
13 Comments
 
LVL 5

Accepted Solution

by:
jason987 earned 250 total points
ID: 36563552
0
 

Author Comment

by:cspeaker
ID: 36563680
Thanks - dis-abled anti-vius and ran twice but still same porblem.
0
 
LVL 5

Expert Comment

by:jason987
ID: 36563699
Sounds like you may still be infected.

http://www.malwarebytes.org/
0
Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

 
LVL 5

Expert Comment

by:jason987
ID: 36563724
What virus scanner found the threat/what are you currently using?
0
 

Author Comment

by:cspeaker
ID: 36563827
Malwarebytes and Trend Micro - the infection was theData Recovery Virus.

Ran both again and they both came up clean.
0
 
LVL 2

Expert Comment

by:R_odec
ID: 36565184
You can try a system restore but after the restore be sure to rescan the drives.






0
 
LVL 5

Expert Comment

by:AlokJain0412
ID: 36565305
hi you use combofix

disable your antivirus
Download this  and run
its a amaging utility
Link
[Unofficial link removed by JustAMod]
0
 
LVL 23

Assisted Solution

by:phototropic
phototropic earned 250 total points
ID: 36565337
Before using system restore, you might try running Rogue Killer:

http://www.experts-exchange.com/Virus_and_Spyware/Anti-Virus/A_4922-Rogue-Killer-What-a-great-name.html?sfQueryTermInfo=1+10+30+killer+rogu

or Rkill:

http://www.bleepingcomputer.com/download/anti-virus/rkill

and then running an updated Mbam immediately afterwards.

There are full removal instructions for this infection here:

http://www.bleepingcomputer.com/virus-removal/remove-data-recovery

Please post an Mbam scan for review.



0
 
LVL 30

Expert Comment

by:flubbster
ID: 36566647
0
 

Author Comment

by:cspeaker
ID: 36569067
OK - thanks everyone for you help.

Followed all of the steps above.

Most everything is working now except the program files - if you click on MS Office for example there is nothing there.
0
 
LVL 5

Expert Comment

by:AlokJain0412
ID: 36571486
@ADMINISTRATOR

Sure for in future always refer legitimate sites links

  hi @cspeaker,
you please repair you msoffice once  
0
 

Author Closing Comment

by:cspeaker
ID: 36600306
jason987 and  phototropic both helped so splitting points.

Thanks!
0

Featured Post

Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

One of the biggest challenges facing freelancers is balancing multiple projects and deadlines. Organizational skills and time management are key to keeping up with projects and staying on track. Luckily, we’ve curated seven tools to help you focus o…
Stuck in voice control mode on your Amazon Firestick?  Here is how to turn it off!!!
Notifications on Experts Exchange help you keep track of your activity and updates in one place. Watch this video to learn how to use them on the site to quickly access the content that matters to you.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question