Solved

Track changes shows author's name until it's saved

Posted on 2011-09-19
2
415 Views
Last Modified: 2012-05-12
I have a client with a word 2007 with tracked changes. When he makes a change, you can hover over it and see his name. However once you hit save it just says "author". He has his name entered correctly in word options.
0
Comment
Question by:SDTSS
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 23

Accepted Solution

by:
redrumkev earned 500 total points
ID: 36564598
SDTSS,

Can you double check his name: On the Review tab, in the Tracking group, click the arrow next to Track Changes, and then click Change User Name?

If that is all in order, then you may have the option selected (or this user does) to remove personal information. Check this here: Office Button -> Word Options -> Trust Center (left pane, second from bottom option) -> Trust Center Settings... (right pane, bottom) -> Privacy Option (Left pane of pop-up). Is "Remove personal information from file properties on save" checked? If so, un-check it.

For the above to work, the document had to be created in 2003 or prior version of Word. If the box is checked and greyed out (you can't change it) then the document was created in 2007 and now has an error (corrupted, etc.).

Hope this helps,
Kevin
0
 

Author Closing Comment

by:SDTSS
ID: 36567353
I had already checked the user name but the "remove personal information on save" was checked. I uncheded it and it worked like a charm. Thank you!
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Need to style Hyperlink using Word Mac 2011 5 137
Find fonts in Word 2010 32 76
Deleting pages with no tables 4 28
auto correct in word  VS outlook 5 26
There is a feature provided by MS Word that lets you create an Table of Contents for your Word document automatically. To use this feature for other documents there are two steps involved,   1.  Prepare your document for a table of contents (he…
Preface: When I started this series, I used the term CommandBars because that is the Office Object class that it discusses. Unfortunately, when Microsoft introduced Office 2007, they replaced the standard Commandbar menus with "The Ribbon" and rem…
This video walks the viewer through the process of creating a watermark for their document, customizing it, and saving it for viewing/printing needs.
Office 365 is currently available in five editions. Three of them are for business use: Office 365 Business Essentials, Office 365 Business, and Office 365 Business Premium. Two of them are for home/personal use: Office 365 Home and Office 365 Perso…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question