Solved

XP Box crashes

Posted on 2011-09-19
5
278 Views
Last Modified: 2012-05-12
I have an XP Box that seems to run ok but then shuts down. I am having issues with an Ipod and iTunes (says the iPod is corrupt but if I connect it to another Windows machine with iTunes it is ok) but I was hoping someone could have a look at these Windows dumps and give me an idea of what is going on.

Cheers & Thanks. WER3c4d.zip WERe6cf.zip
0
Comment
Question by:Todger66
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 10

Expert Comment

by:c_a_n_o_n
ID: 36564923
Without "reading" through the dumps.  I have seen system shutdowns for many reasons, however, a common one is over heating.

However, take a look at your Event Logs to see if there are any stop signs indicating what may have been going on at the time of your unexpected shutdown.

Other apps to check your system:
- HDDScan (check your hard drive).
- Speedfan (Check you computer temps)
0
 

Author Comment

by:Todger66
ID: 36564933
I have already pulled the heatsink off the chip and put new thermal paste in.
 I have had a couple of BSOD's with the following error; Invalid_Process_Detach_Attempt and at the minute any USB device I plug in the OS thinks it needs to be formatted and can't be used. I have installed CPUID Hardware Monitor and the temps all seem ok. I will check the HDD though. Cheers.
0
 
LVL 92

Accepted Solution

by:
nobus earned 500 total points
ID: 36565216
both point to AVG

here the dump info  :  

MODULE_NAME: avgmfx86

this is The process AVG Resident Shield Minifilter Driver belongs to the software AVG Free On-access Scanner Minifilter Driver  from : http://www.file.net/process/avgmfx86.sys.html

i would uninstall/reinstall AVG  -or use another scanner, like Avast
0
 

Author Closing Comment

by:Todger66
ID: 36571179
I sourced the cleanup tool from AVG and wiped all traces of the app off the machine and then reinstalled the commercial product. So far after 24 hours no shutdown so thanks again. Cheers.
0
 
LVL 92

Expert Comment

by:nobus
ID: 36571936
tx for feedback
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

INTRODUCTION The purpose of this document is to demonstrate the Installation and configuration of the Data Protection Manager product. Note that this demonstration was prepared on the basis of Windows OS is 2008 R2 and DPM 2010. DATA PROTECTI…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question