Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.
COURSE of the MONTH
14 days, 8 hours left to enrollBecome a Premium Member and unlock a new, free course in leading technologies each month.
Solved
Old mails does not appear in outlook 2003
Posted on 2011-09-20
There is one user in our premises who logs in his email account using two different computers.Few days ago appeared in his "main" PC a message "The rules on this machine do not match the rules on your Exchange server".He selected client and all the mails except the unread have been gone.The same message appeared in the other PC ,there he selected "server" without any problem.The point is that even if he opens his account through owa he cannot see his old mails.I export a csv file from the one PC that he had access and i imported to the other.After few days the problem appeared again.I found the following article from Microsoft but didn't help me. Any suggestion in order to solve that problem? Thanks in advance,
http://support.microsoft.com/kb/287640
* The exchange is 2003 sp2 and the email clients are Outlook 2003
http://support.microsoft.com/kb/287640
* The exchange is 2003 sp2 and the email clients are Outlook 2003
[X]
Welcome to Experts Exchange
Add your voice to the tech community where 5M+ people just like you are talking about what matters.
- Help others & share knowledge
- Earn cash & points
- Learn & ask questions
3-
3
6 Comments
Did you try scanning both the PC's for any PST files?
Also I would search for a known old message on both the PC's using Outlook.
Also I would search for a known old message on both the PC's using Outlook.
I found one pst in the main PC but the capacity of it was too small. I imported .On the second PC after the incident i mentioned above ,he is working via OWA.Yesterday, he couldn't see any mail while he was connected via OWA on the second PC.After that he tried to see the mails on the main PC but neither he could.
If the user cannot see the messages on OWA, it means that the messages does not exist on the server.
I have seen situations where a user sets up a rule to move messages to a different folder and complain that they lost all the messages.
I suggest searching for an old message by date or by a specific known subject line from both the Outlook profiles.
Did you check the outlook dumpster (Recover deleted items)?
I have seen situations where a user sets up a rule to move messages to a different folder and complain that they lost all the messages.
I suggest searching for an old message by date or by a specific known subject line from both the Outlook profiles.
Did you check the outlook dumpster (Recover deleted items)?
Featured Post
We value your feedback.
Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!
Question has a verified solution.
If you are experiencing a similar issue, please ask a related question
After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
This article describes how to import Lotus Notes Contacts into Outlook 2016, 2013, 2010 and 2007 etc. with a few manual steps. You can easily export and migrate Lotus Notes contacts into Microsoft Outlook without having to use any third party tools.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center.
Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center.
Navigate to the Mail Flow >> Rules tab.: To cr…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses
Course of the Month14 days, 8 hours left to enroll
771 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.