Solved

outlook 2010 suggested contacts resets after PC  is shutdown

Posted on 2011-09-20
2
378 Views
Last Modified: 2012-12-14
Suggested contacts in outlook 2010 stops working after the user shutdown his PC. It actually resets and restart working for recipients for which the user has sent mails after restarting his PC.

It is not retaining the suggested contact after restarting the PC.

Have done the following so far:

Check the tick in  send/receive group setting, to ensure that an offline copy of the suggested contact is keep locally on the pc but did not solve the issue.
Another user has the same issue and resinstalling outlook 2010 did not resolve her issue as well.
0
Comment
Question by:LealIT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 14

Accepted Solution

by:
Ehab Salem earned 500 total points
ID: 36566318
0
 

Author Comment

by:LealIT
ID: 36578532
HI ehabsalem,

The link you provided was very helpful in resolving the issue.

-open outlook 2010, file -> settings -> Mail -> Send Mail -> Empty Auto Complete List.
-close outlook
-go to %userprofile%\AppData\Local\Microsoft\Outlook\RoamCache
-deleted the 2 Stream_Autocomplete_...dat files
-open outlook and sent a cople emails and close outlook.
-open outlokk again and send emails to same recipient and autocomplete retained the recipient.
0

Featured Post

Windows running painfully slow? Try these tips..

Stay away from Speed Up Computer Programs that do more harm than good.
Try these tips instead.
Step by step instructions in trouble shooting Windows Performance issues.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Read this checklist to learn more about the 15 things you should never include in an email signature.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question