Solved

outlook 2010 suggested contacts resets after PC  is shutdown

Posted on 2011-09-20
2
381 Views
Last Modified: 2012-12-14
Suggested contacts in outlook 2010 stops working after the user shutdown his PC. It actually resets and restart working for recipients for which the user has sent mails after restarting his PC.

It is not retaining the suggested contact after restarting the PC.

Have done the following so far:

Check the tick in  send/receive group setting, to ensure that an offline copy of the suggested contact is keep locally on the pc but did not solve the issue.
Another user has the same issue and resinstalling outlook 2010 did not resolve her issue as well.
0
Comment
Question by:LealIT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 14

Accepted Solution

by:
Ehab Salem earned 500 total points
ID: 36566318
0
 

Author Comment

by:LealIT
ID: 36578532
HI ehabsalem,

The link you provided was very helpful in resolving the issue.

-open outlook 2010, file -> settings -> Mail -> Send Mail -> Empty Auto Complete List.
-close outlook
-go to %userprofile%\AppData\Local\Microsoft\Outlook\RoamCache
-deleted the 2 Stream_Autocomplete_...dat files
-open outlook and sent a cople emails and close outlook.
-open outlokk again and send emails to same recipient and autocomplete retained the recipient.
0

Featured Post

Get your Conversational Ransomware Defense e‑book

This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Changing a few Outlook Options can help keep you organized!
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question