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Exchange ActivSync & OWA Not Working On LAN

Posted on 2011-09-20
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Last Modified: 2012-05-12
We have a problem with our iphones not syncing and desktop machines unable to access OWA when on the lan. Both of these had worked previously but has now stopped working since we had a new leased line.

Our iphones are set to use activsync server owa.domain.co.uk and when typed into a browser on a desktop the page times out - however, you can access OWA if you type https://server/owa

When WiFi is enabled on the iPhone, all you get is "Connection to mail server failed".
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Question by:carlsilver
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Expert Comment

by:Alan Hardisty
ID: 36565723
What version of Exchange do you have - the answers depend on the version?
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Accepted Solution

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Alan Hardisty earned 500 total points
ID: 36565724
Although - if Activesync works externally without a problem, the following article should solve your problems:

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_3703-Use-iPhone-on-wifi-network-without-the-need-to-reconfigure.html
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Author Comment

by:carlsilver
ID: 36565727
Exchange 2010 SP1
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Expert Comment

by:Alan Hardisty
ID: 36565738
Great - the above article should sort you out then.
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Author Closing Comment

by:carlsilver
ID: 36565746
Worked perfectly! Thanks!
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