Help diagnose RDP connection DROP
Posted on 2011-09-20
We got a rack in a new datacenter, and we have setup a firewall from juniper and a secure access also from juniper, after installing the first w2k8 virtual machine on the DELL R510, we created the terminal services profile on SA2000.
Everything worked fine, on the first minutes, then the RDP started being dropped, sudden frozen and sometimes it recover the connection.
After a lot of testing, i tough the problme might be the SA2000 the problem, and i configured the RDP connection direct on the internet, configured the VIP services on the SSG140 firewall, worked fine for about 15-20 minutes, then again, froze and 2 minutes later, dropped the connection.
The only strange thing on the setup is that the datacenter, gave us 2 layers of external ip, because of a gateway problem, as this is my 3rd or 4th deployment, this is the first time i receive a ip in this situation, i think the only problem could be the ip range.
I need some help diagnosing this, kind of urgent.