Blackberry 8520 is showing blank screen

Posted on 2011-09-20
Medium Priority
Last Modified: 2012-05-12
Hi i have blackberry 8520, it showing me totally blank screen , although while connecting with my pc desktop manager it detects and also i can take its backup which i already did .
tried updating its software also downgrading its software but nothing happened .
kindly advice
Question by:sanjeevkmrs
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LVL 14

Expert Comment

by:Mike Sullivan
ID: 36565901
Hi sanjeevkmrs,

Sounds like a possible screen fault. If you call the number of the BlackBerry, does it ring?


Author Comment

ID: 36566642
yes it rings
LVL 14

Accepted Solution

Mike Sullivan earned 2000 total points
ID: 36566790
Hi sanjeevkmrs,

That's a physical fault with the screen. It will need replacing or repairing by the manufacturer, I'm afraid.


Author Closing Comment

ID: 36572897
Thanks it was an hardware error

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