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Gmail - I don't seem to hav my gmail with tools it is only basic, no spell check etc.

Posted on 2011-09-20
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Last Modified: 2012-05-12

Is there a way to get this back?

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Question by:fcek
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John-Charles-Herzberg earned 500 total points
ID: 36566210
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by:John-Charles-Herzberg
ID: 36566218
More information.

http://mail.google.com/support/bin/answer.py?answer=15046

My features disappeared
There are a few reasons you may not see the latest features in Gmail.

An unsupported browser

If you sign in to Gmail using a browser1 that isn't fully supported, you'll automatically be directed to a basic HTML view of our service. To make sure that you can always access your mail, we've developed this basic HTML view that's compatible with almost any browser.

Since your browser isn't fully supported, you might notice that some of your favorite features aren't available in the basic HTML view, including the following:

Spell checker
Keyboard shortcuts
Creating filters
Adding, editing, importing, or deleting contacts
Custom 'From:' addresses
Rich formatting
If you're directed to the basic HTML view of Gmail, but you'd like to try using the standard Gmail view, visit: http://mail.google.com/mail?nocheckbrowser. Keep in mind that standard view may not work, even with this link, if your browser isn't supported.

For access to all of Gmail's features, sign in from a fully supported browser, and make sure you have cookies2 and JavaScript enabled.

A Google Apps address
Addresses issued through Google Apps are just a little different than standard Gmail addresses and may get new features at different times. For more information, please visit the Google Apps Help Center, or watch our learning video on Google Apps email.
Another interface language

Some of the features available in the English setting may not be available when you select another language setting. We're working hard to make all of Gmail's features available in every language setting, so thanks for your patience.
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by:fcek
ID: 36566240


I think the user has the latest version of IE on a brand new laptop with Win7.
Will go through the URL and post above to look for a fix.
Thanks.
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