Solved

Gmail - I don't seem to hav my gmail with tools it is only basic, no spell check etc.

Posted on 2011-09-20
3
342 Views
Last Modified: 2012-05-12

Is there a way to get this back?

0
Comment
Question by:fcek
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 14

Accepted Solution

by:
John-Charles-Herzberg earned 500 total points
ID: 36566210
0
 
LVL 14

Expert Comment

by:John-Charles-Herzberg
ID: 36566218
More information.

http://mail.google.com/support/bin/answer.py?answer=15046

My features disappeared
There are a few reasons you may not see the latest features in Gmail.

An unsupported browser

If you sign in to Gmail using a browser1 that isn't fully supported, you'll automatically be directed to a basic HTML view of our service. To make sure that you can always access your mail, we've developed this basic HTML view that's compatible with almost any browser.

Since your browser isn't fully supported, you might notice that some of your favorite features aren't available in the basic HTML view, including the following:

Spell checker
Keyboard shortcuts
Creating filters
Adding, editing, importing, or deleting contacts
Custom 'From:' addresses
Rich formatting
If you're directed to the basic HTML view of Gmail, but you'd like to try using the standard Gmail view, visit: http://mail.google.com/mail?nocheckbrowser. Keep in mind that standard view may not work, even with this link, if your browser isn't supported.

For access to all of Gmail's features, sign in from a fully supported browser, and make sure you have cookies2 and JavaScript enabled.

A Google Apps address
Addresses issued through Google Apps are just a little different than standard Gmail addresses and may get new features at different times. For more information, please visit the Google Apps Help Center, or watch our learning video on Google Apps email.
Another interface language

Some of the features available in the English setting may not be available when you select another language setting. We're working hard to make all of Gmail's features available in every language setting, so thanks for your patience.
0
 

Author Comment

by:fcek
ID: 36566240


I think the user has the latest version of IE on a brand new laptop with Win7.
Will go through the URL and post above to look for a fix.
Thanks.
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Bulk Mail Tool 3 30
Outlook Disconnected 5 121
Exchange on iphone 16 67
Good email or bad email? 2 29
We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
PHP contact form that lets the user to contact the company through email contact form. A button is fixed at the bottom of site, on clicking a new window will open where a user can send the email.
The purpose of this video is to demonstrate how to set up a Mailchimp Template which will let the user create a uniform look for all of their campaigns. This will be demonstrated using a Windows 8 PC. Mailchimp will be used. Log into your Mail…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question