Solved

XP SP3 - When click 'All Programs' , the menu freeze with a blank list then normal again.

Posted on 2011-09-20
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Last Modified: 2012-05-12
i have this annoying XP Home SP3, at random when clicking on 'All programs' the menu will popup but blank and freeze the machine for around 20-30 seconds, then back to normal again, but while this happens, I can click on desktop icons say deleting them, even though the action wot action until the freezing goes away. I have done the usual Spyware check and Combofix, the machine runs ok otherwise, done the usual Perfectdisk defrag and offline defrag too, the machine is a AMD X4 with 4GB on a ASRock.

I have also tried disabling all the context menus but same, also does this in safemode so I am suspecting its something core related, can anyone help on this one ?
Thanks
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Question by:DuffyS40
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dahesi earned 500 total points
ID: 36566268
sounds like there is a shortcut to a missing program.. also 30secs sounds like a normal timeout.
please check your shortcuts in that folder.
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by:DuffyS40
ID: 36566284
This is what it look like when freezing.
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by:DuffyS40
ID: 36566295
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by:dahesi
ID: 36566327
and after that, the programlist is shown as normal?
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Expert Comment

by:kaskhedikar_tushar
ID: 36566464
Hello,

Do one thing, start your computer with safe mode. Then delete all temporary files, delete unwanted data & remove the applications which is not in used.

Check the event viewer errors , clear all the events.

Insert windows disc & open cmd & run sfc/scannow.

Boot normally check the antivirus status, update & scan whole system.

I think after sfc/scannow your computer will work.


Regards,
Tushar Kaskhedikar  
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by:DuffyS40
ID: 36566532
Hi Dahesi, thanks a million, I have just wasted 10 hrs imaging. testing, uninstalling .well, the whole nine yard, and its something that simple.
Many thanks for solving this one.
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Author Closing Comment

by:DuffyS40
ID: 36566536
Thanks
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by:dahesi
ID: 36566545
you're welcome and thank you for your feedback.
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