Firefox 6 will not start
I have been using Firefox for a long time and updated to version 6 pretty much as soon as it was released. It has been working fine until yesterday.
During the day, while in use, Firefox just closed itself down. Now every time I try to start it up again it goes immediately to the "crashed" dialog box.
I have tried uninstalling Firefox, deleting any (?) left over files and folders, cleaned (?) the registry and reinstalled ... but it still crashes.
I currently have Firefox v3.6 installed and it is working fine.
Windows 7 professional, I also have IE9, Opera, Chrome (latest versions) installed. This is a .Net development machine with VS2010, .Net 4, etc,
During the day, while in use, Firefox just closed itself down. Now every time I try to start it up again it goes immediately to the "crashed" dialog box.
I have tried uninstalling Firefox, deleting any (?) left over files and folders, cleaned (?) the registry and reinstalled ... but it still crashes.
I currently have Firefox v3.6 installed and it is working fine.
Windows 7 professional, I also have IE9, Opera, Chrome (latest versions) installed. This is a .Net development machine with VS2010, .Net 4, etc,
Michel Plungjan
Very strange. Can you try FX 7?
ASKER
I thought the latest was 6.x - is 7 actually out or is it beta?
http://www.mozilla.org/en-US/firefox/new/ shows 6.0.2 which is the version I had installed?
http://www.mozilla.org/en-US/firefox/new/ shows 6.0.2 which is the version I had installed?
6.0.2 is the latest release version
I do not have any idea why it does not run if you re-installed and cleaned everything up (including plugins) - to see if you have plugin issues, try starting it in safe mode.
7 is still in beta. I use it on my Mac.
I do not have any idea why it does not run if you re-installed and cleaned everything up (including plugins) - to see if you have plugin issues, try starting it in safe mode.
7 is still in beta. I use it on my Mac.
ASKER
I have tried starting it in safe mode (hold shift key down) but that fails as well!
Then I am out of ideas
ascendinternet--What changes have you made in the last day or so (installed new software, hardware, etc.)? You could try a System Restore.
And you should scan for malware. http://support.mozilla.com/en-US/questions/865575
And while written before FF 6, there are some ideas here which may help
http://kb.mozillazine.org/Firefox_crashes
And you should scan for malware. http://support.mozilla.com/en-US/questions/865575
And while written before FF 6, there are some ideas here which may help
http://kb.mozillazine.org/Firefox_crashes
ASKER
No changes have been made recently, I subsequently changed to a new Anti-Virus system (Kaspersky) which did not find anything.
Due to my current workload I just cannot take the time or risk updating Firefox again, so this will just have to wait :-(
Due to my current workload I just cannot take the time or risk updating Firefox again, so this will just have to wait :-(
ascendinternet--I guess you know FF is up to version 7.0.1 now. v7.0.0 had some glitches. I do not think FF is helping their reputation by coming out with a new version every few weeks. It would seem they are not testing each enough.
I'm on 8beta
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Do not have the time to investigate further. New laptop will fix the problem - hopefully!!