[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Firefox 6 will not start

Posted on 2011-09-20
11
Medium Priority
?
214 Views
Last Modified: 2012-05-12
I have been using Firefox for a long time and updated to version 6 pretty much as soon as it was released. It has been working fine until yesterday.

During the day, while in use, Firefox just closed itself down. Now every time I try to start it up again it goes immediately to the "crashed" dialog box.

I have tried uninstalling Firefox, deleting any (?) left over files and folders, cleaned (?) the registry and reinstalled ... but it still crashes.

I currently have Firefox v3.6 installed and it is working fine.

Windows 7 professional, I also have IE9, Opera, Chrome (latest versions) installed. This is a .Net development machine with VS2010, .Net 4, etc,
0
Comment
Question by:ascendinternet
  • 5
  • 4
  • 2
11 Comments
 
LVL 75

Expert Comment

by:Michel Plungjan
ID: 36571457
Very strange. Can you try FX 7?
0
 

Author Comment

by:ascendinternet
ID: 36571869
I thought the latest was 6.x - is 7 actually out or is it beta?

http://www.mozilla.org/en-US/firefox/new/ shows 6.0.2 which is the version I had installed?
0
 
LVL 75

Expert Comment

by:Michel Plungjan
ID: 36571972
6.0.2 is the latest release version
I do not have any idea why it does not run if you re-installed and cleaned everything up (including plugins) - to see if you have plugin issues, try starting it in safe mode.

7 is still in beta. I use it on my Mac.
0
Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

 

Author Comment

by:ascendinternet
ID: 36572001
I have tried starting it in safe mode (hold shift key down) but that fails as well!
0
 
LVL 75

Expert Comment

by:Michel Plungjan
ID: 36573374
Then I am out of ideas
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 36577098
ascendinternet--What changes have you made in the last day or so (installed new software, hardware, etc.)?  You could try a System Restore.
And you should scan for malware.  http://support.mozilla.com/en-US/questions/865575
And while written before FF 6, there are some ideas here which may help
http://kb.mozillazine.org/Firefox_crashes
0
 

Author Comment

by:ascendinternet
ID: 36902635
No changes have been made recently, I subsequently changed to a new Anti-Virus system (Kaspersky) which did not find anything.

Due to my current workload I just cannot take the time or risk updating Firefox again, so this will just have to wait :-(
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 36904144
ascendinternet--I guess you know FF is up to version 7.0.1 now.  v7.0.0 had some glitches.  I do not think FF is helping their reputation by coming out with a new version every few weeks.  It would seem they are not testing each enough.
0
 
LVL 75

Expert Comment

by:Michel Plungjan
ID: 36904463
I'm on 8beta
0
 

Accepted Solution

by:
ascendinternet earned 0 total points
ID: 37006347
I am going to close this question as I do not have the time to investigate any more as it would interfere with earning money!

It is new laptop time anyway, so I will stick with the old version of Firefox until then.

Thanks for all of your suggestions anyway.
0
 

Author Closing Comment

by:ascendinternet
ID: 37035261
Do not have the time to investigate further. New laptop will fix the problem - hopefully!!
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Bada platform is becoming more and more famous this days and people talking about same. Some friends included those who have bada OS mobile asked me "what is bada?"and "what its features?". That encouraged me to research and write this article. [st…
Internet is a big network which is formed by connecting multiple small networks.It is a platform for all the users which are connected to it.Internet act as platform in different fields. Such as: Internet  as a collaboration platform. Internet  as…
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
Suggested Courses
Course of the Month19 days, 9 hours left to enroll

872 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question