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MS Outlook 2007 running slowly on 64 bit laptop

Posted on 2011-09-20
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Hi,
MS Outlook 2007 which I have running on my 64 bit laptop (running Windows 7) runs pretty slowly when displaying emails. This has only happened recently and it seemed to coincide with some updates for Windows 7 and also starting to run HP Assistant. Otherwise prior to that it seemed to be fine. Does anyone know if that may be the problem or if not where it may be coming from ?
Thanks for any help,

John
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Question by:JohnRawlo
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Expert Comment

by:John Hurst
ID: 36566856
It has been a while since I used Outlook 2007 on my Windows 7 Pro 64-bit machine, but when I did, it ran fine.

I assume not Exchange here, because not mentioned. So:

1. Check the size of your mail file. I keep mine small and archive. That strategy works well indeed.
2. Compact your mail file: In Outlook, right click on the mail file and select Properties. Then click on Advanced and then Compact Now.  Caution - this can take a while and also you should first close Outlook and backup your mail file.
3. Can you temporarily disable/uninstall HP Assistant to see if that is the issue. It may not be.

.... Thinkpads_User
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Author Comment

by:JohnRawlo
ID: 36568601
Yes there's no Exchange involved.
1. The size is around 1gb and has been for quite a while so it's seems strange that that would be the answer but I'll certainly try it as in 2.
3. Yes I tried this but it didn't seem to make much difference.

I'll get back to you.

Thanks,

John
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Accepted Solution

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John Hurst earned 1000 total points
ID: 36568960
Outlook 2007 works better with a mail file smaller than 1Gb. 1Gb not compacted is likely to be slow. It grows and gets less compacted over time, which is probably why the problem crept up on you. ... Thinkpads_User
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Author Closing Comment

by:JohnRawlo
ID: 36569554
Thanks very much, it certainly seems a lot better now.
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LVL 97

Expert Comment

by:John Hurst
ID: 36569596
Thank you. I was pleased to help you out. Good luck going forward with performance and consider compacting monthly. ... Thinkpads_User
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