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Connecting to Dell Powerconnect 3024 via console

Posted on 2011-09-20
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Last Modified: 2012-05-12
I'm trying to console into a stack of Dell powerconnects.  It looks like the IP I have to manage the stack in incorrect and I need to get in and verify it.  I'm trying to console in but all I'm getting on Hyperterminal and Putty is a rotating line in the top left corner of the windows.  I have hyperterminal set per the instructions in the documentation.  But its still not displaying anything but that rotating line.  When I unplug the cable the rotating line stops so I know its at least trying to communicate to it.  I believe I'm using the correct cable type but not 100%.  Each end is 9 pin serial.

Set the data rate to 9600 baud.
c Set the data format to 8 data bits, 1 stop bit, and no parity.
d Set flow control to none.
e Under Properties, select VT100 for Emulation mode.
f Select Terminal keys for Function, Arrow, and Ctrl keys. Make
sure the setting is for Terminal keys, not Windows keys.
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Question by:Fveng
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Soulja earned 500 total points
ID: 36568183
Use putty. Select Serial, and enter the correct COM ports that your cable is using. This should be enough to access it.

If you are still getting a rotating line, can you verify that the switch is operational?
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Author Closing Comment

by:Fveng
ID: 36580617
Thanks.  There was something going on with the stack.  I pulled the plug on all of them and after they came back up I was able to putty in and also http.  Thanks!
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