Good Day Community,
I am currently setting up my managed services provider business. I am in the process of selecting an appropriate Managed Services Provider software that will enable me to deliver quality service to my clients. I have explored kaseya. I have listened to a few seminars, as well as read reviews and watched videos. As the owner and the decision maker of this business, I am looking for value for money. I am looking for a platform that offers
-Best service for the best/appropriate price
-Offers excellent support (company support for it's software)
-Allows for efficient, flexible and resilient service
-Is not a headache for my company and its staff
-Shows great promise for growth of its software/platform offerings and capabilities in the future.
Based on your knowledge and, especially experience, does Kaseya satisfies these qualities?
I have heard of other systems such as N-Able and Zenith Infotech. What would platform do you recommend that I explore in order to satisfy my needs? Please feel free to list any platform you like, as well as user experiences and recommendations for an MSP that is now starting, and wants to begin in the right way! Many thanks to the community