When attempting to export or import PSTs using Outlook 2007, the error "Internal Translation System Error" is displayed.
Posted on 2011-09-20
We are attempting to export a user's Outlook 2007 contacts out of a local profile in order to import the resulting PST into another. When using Data File Management from the File menu, selecting any option and clicking Next results in the following:
"Internal Translation system error"
The error has no title in the title bar, and no explanation appears to be readily available. Further testing reveals that this error also occurs when attempting to import a PST. The error is reproduced across different Outlook profiles on that machine, as well as across multiple Windows user accounts on that machine.
The user in question is running XP with Service Pack 3, and Office 2007 Professional with Service Pack 2. A repair install and a complete uninstallation/reinstallation of Office has not resolved the issue.
Any help would be greatly appreciated. Thank you.