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Hi <br />
did you try to save your network account information in Manage Windows Credentials and then try to access this folder , i remember this problem was happening when you lots of time put wrong password or cancel the authentication window .<br />
<br />
try to save your network account information in Manage Windows Credentials and then try to access that share !<br />
&nbsp;Control Panel &gt;&nbsp;User Accounts and Family Safety &gt;&nbsp;Manage Windows Credentials<br />
<br />
You should be able to view your saved credentials in there and check their persistence level. 
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Hi
did you try to save your network account information in Manage Windows Credentials and then try to access this folder , i remember this problem was happening when you lots of time put wrong password or cancel the authentication window .

try to save your network account information in Manage Windows Credentials and then try to access that share !
 Control Panel > User Accounts and Family Safety > Manage Windows Credentials

You should be able to view your saved credentials in there and check their persistence level.

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We have set up permissions to a new folder for 6 employees, giving full access to all. &nbsp;One of them, on her Windows 7 PC cannot open the folder. &nbsp;The message is:<br />
<br />
Windows cannot access \\backup_srv\BTP_Seminar<br />
<br />
You do not have permission to access\backup_srv\BTP_Semi<wbr />nar. &nbsp;Contact your network administrator to request access.<br />
<br />
We can logon to a Windows XP PC with her credentials and the folder opens. &nbsp;Other users with Windows can access the folder.<br />
<br />
She can access it by going to \\Backup_srv\C$ and browsing to the folder.<br />
<br />
Can someone help?<br />
<br />
Thanks
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We have set up permissions to a new folder for 6 employees, giving full access to all.  One of them, on her Windows 7 PC cannot open the folder.  The message is:

Windows cannot access \\backup_srv\BTP_Seminar

You do not have permission to access\backup_srv\BTP_Seminar.  Contact your network administrator to request access.

We can logon to a Windows XP PC with her credentials and the folder opens.  Other users with Windows can access the folder.

She can access it by going to \\Backup_srv\C$ and browsing to the folder.

Can someone help?

Thanks

Can't open folder with UNC path in Windows 7

Windows 7 is an operating system from Microsoft. Features include multi-touch support, a redesigned Windows Shell with a new taskbar, referred to as the Superbar, a home networking system called HomeGroup, and performance improvements.