Solved

Can't open folder with UNC path in Windows 7

Posted on 2011-09-20
2
1,000 Views
Last Modified: 2012-05-12
We have set up permissions to a new folder for 6 employees, giving full access to all.  One of them, on her Windows 7 PC cannot open the folder.  The message is:

Windows cannot access \\backup_srv\BTP_Seminar

You do not have permission to access\backup_srv\BTP_Seminar.  Contact your network administrator to request access.

We can logon to a Windows XP PC with her credentials and the folder opens.  Other users with Windows can access the folder.

She can access it by going to \\Backup_srv\C$ and browsing to the folder.

Can someone help?

Thanks
0
Comment
Question by:smullen0222
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 8

Expert Comment

by:Amitabh Singh
ID: 36567809
Hi
did you try to save your network account information in Manage Windows Credentials and then try to access this folder , i remember this problem was happening when you lots of time put wrong password or cancel the authentication window .

try to save your network account information in Manage Windows Credentials and then try to access that share !
 Control Panel > User Accounts and Family Safety > Manage Windows Credentials

You should be able to view your saved credentials in there and check their persistence level.
0
 
LVL 9

Accepted Solution

by:
Craig321 earned 500 total points
ID: 36909292
Try switch off password protected sharing on the Windows 7 machine.

Control Panel > Network and Internet > Network and sharing Center > Change advanced sharing settings

Make sure you have:
Turn on network discovery
Turn on file and printer sharing
Turn on sharing so anyone with network access can read and write files in public folders
Turn off password protected sharing
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question