Solved

GP/Dynamics as Remote App on Terminal Server - Re-establishing disconnected sessions?

Posted on 2011-09-20
7
1,064 Views
Last Modified: 2012-05-12
We have GP/Dynamics 10 deployed as a remote app available via MSI or remote web access.

Users in a remote office that are connected via an unreliable point-to-point VPN tunnel have had issues in the past where if the tunnel drops, their GP session closes and anything they were working on (say entering journal entries pre-batch).

I set the terminal server to not end a disconnected session and set idle and disconnected timers to none. However now we have users that when launching GP, receive multiple instances of GP opening (all the previous disconnected sessions).

Is there a way to re-establish a connection to a disconnected session, without having a new instance of GP opened?
0
Comment
Question by:Tercestisi
  • 4
  • 3
7 Comments
 
LVL 10

Expert Comment

by:Abdulmalek_Hamsho
ID: 36568989
Have you enabled "Restrict Remote Desktop users to a single Remote Desktop Services Session"?
0
 

Author Comment

by:Tercestisi
ID: 36569727
Yes, it is set to restrict each user to a single session as that is the default setting.

Under user logon mode I have allow all connections selected, but there is an option there for "Allow reconnections, but prevent new logons?"
0
 
LVL 10

Expert Comment

by:Abdulmalek_Hamsho
ID: 36570436
Can you post your Group Policy' settings for the terminal services?
0
Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

 

Author Comment

by:Tercestisi
ID: 36570831
I have no group policy settings for the terminal services set; I had at one time but instead just configured it locally last time I made changes and reset all group policy settings to Not Enabled.
0
 
LVL 10

Accepted Solution

by:
Abdulmalek_Hamsho earned 500 total points
ID: 36570875
When you configure your Group Policy to Enable or Disable some policies, putting "Not Configured" back won't revert the policy to its default state.

Please ensure enabling the followings:

1- "Automatic Reconnection"
2- "Configure Keep-alive connection interval" = 1
3- "Restrict Remote Desktop users to a single Remote Desktop Services Session"

And revert the rest of related policies to its default state.
0
 

Author Comment

by:Tercestisi
ID: 36573981
Done; I will test those settings out but that looks to be what I needed.

Would I still set end a disconnected session to never, as well as having no active session or idle session time limits?
0
 
LVL 10

Expert Comment

by:Abdulmalek_Hamsho
ID: 36574291
Yes, keep it "Never".
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Redirected folders in a windows domain can be quite useful for a number of reasons, one of them being that with redirected application data, you can give users more seamless experience when logging into different workstations.  For example, if a use…
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
This tutorial will give a an overview on how to deploy remote agents in Backup Exec 2012 to new servers. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as connecting to a remote Back…
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now