Solved

GP/Dynamics as Remote App on Terminal Server - Re-establishing disconnected sessions?

Posted on 2011-09-20
7
1,098 Views
Last Modified: 2012-05-12
We have GP/Dynamics 10 deployed as a remote app available via MSI or remote web access.

Users in a remote office that are connected via an unreliable point-to-point VPN tunnel have had issues in the past where if the tunnel drops, their GP session closes and anything they were working on (say entering journal entries pre-batch).

I set the terminal server to not end a disconnected session and set idle and disconnected timers to none. However now we have users that when launching GP, receive multiple instances of GP opening (all the previous disconnected sessions).

Is there a way to re-establish a connection to a disconnected session, without having a new instance of GP opened?
0
Comment
Question by:Tercestisi
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 10

Expert Comment

by:Abdulmalek_Hamsho
ID: 36568989
Have you enabled "Restrict Remote Desktop users to a single Remote Desktop Services Session"?
0
 

Author Comment

by:Tercestisi
ID: 36569727
Yes, it is set to restrict each user to a single session as that is the default setting.

Under user logon mode I have allow all connections selected, but there is an option there for "Allow reconnections, but prevent new logons?"
0
 
LVL 10

Expert Comment

by:Abdulmalek_Hamsho
ID: 36570436
Can you post your Group Policy' settings for the terminal services?
0
Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 

Author Comment

by:Tercestisi
ID: 36570831
I have no group policy settings for the terminal services set; I had at one time but instead just configured it locally last time I made changes and reset all group policy settings to Not Enabled.
0
 
LVL 10

Accepted Solution

by:
Abdulmalek_Hamsho earned 500 total points
ID: 36570875
When you configure your Group Policy to Enable or Disable some policies, putting "Not Configured" back won't revert the policy to its default state.

Please ensure enabling the followings:

1- "Automatic Reconnection"
2- "Configure Keep-alive connection interval" = 1
3- "Restrict Remote Desktop users to a single Remote Desktop Services Session"

And revert the rest of related policies to its default state.
0
 

Author Comment

by:Tercestisi
ID: 36573981
Done; I will test those settings out but that looks to be what I needed.

Would I still set end a disconnected session to never, as well as having no active session or idle session time limits?
0
 
LVL 10

Expert Comment

by:Abdulmalek_Hamsho
ID: 36574291
Yes, keep it "Never".
0

Featured Post

Enroll in June's Course of the Month

June’s Course of the Month is now available! Experts Exchange’s Premium Members, Team Accounts, and Qualified Experts have access to a complimentary course each month as part of their membership—an extra way to sharpen your skills and increase training.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
Resolving an irritating Remote Desktop connection that stops your saved credentials from being used.
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

729 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question