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GP/Dynamics as Remote App on Terminal Server - Re-establishing disconnected sessions?

Posted on 2011-09-20
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Last Modified: 2012-05-12
We have GP/Dynamics 10 deployed as a remote app available via MSI or remote web access.

Users in a remote office that are connected via an unreliable point-to-point VPN tunnel have had issues in the past where if the tunnel drops, their GP session closes and anything they were working on (say entering journal entries pre-batch).

I set the terminal server to not end a disconnected session and set idle and disconnected timers to none. However now we have users that when launching GP, receive multiple instances of GP opening (all the previous disconnected sessions).

Is there a way to re-establish a connection to a disconnected session, without having a new instance of GP opened?
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Question by:Tercestisi
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7 Comments
 
LVL 10

Expert Comment

by:Abdulmalek_Hamsho
ID: 36568989
Have you enabled "Restrict Remote Desktop users to a single Remote Desktop Services Session"?
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Author Comment

by:Tercestisi
ID: 36569727
Yes, it is set to restrict each user to a single session as that is the default setting.

Under user logon mode I have allow all connections selected, but there is an option there for "Allow reconnections, but prevent new logons?"
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Expert Comment

by:Abdulmalek_Hamsho
ID: 36570436
Can you post your Group Policy' settings for the terminal services?
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Author Comment

by:Tercestisi
ID: 36570831
I have no group policy settings for the terminal services set; I had at one time but instead just configured it locally last time I made changes and reset all group policy settings to Not Enabled.
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Abdulmalek_Hamsho earned 2000 total points
ID: 36570875
When you configure your Group Policy to Enable or Disable some policies, putting "Not Configured" back won't revert the policy to its default state.

Please ensure enabling the followings:

1- "Automatic Reconnection"
2- "Configure Keep-alive connection interval" = 1
3- "Restrict Remote Desktop users to a single Remote Desktop Services Session"

And revert the rest of related policies to its default state.
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Author Comment

by:Tercestisi
ID: 36573981
Done; I will test those settings out but that looks to be what I needed.

Would I still set end a disconnected session to never, as well as having no active session or idle session time limits?
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Expert Comment

by:Abdulmalek_Hamsho
ID: 36574291
Yes, keep it "Never".
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