Solved

Outlook 2010 cannot conect to exchange2010 server throught IPSEC VPN

Posted on 2011-09-20
9
713 Views
Last Modified: 2013-02-15
Outlook 2010 client cannot conect to exchange2010 server throught IPSEC VPN.

Server : Windows Server 2008R2 / Exchange 2010 64 bits
Client  : Windows 7 64b / Outlook 2010 64b
VPN Server : IPSEC VPN
VPN Client : The Grenbow IPSEC Client 5.0

I can conect to the server. I can ping the server on IP and NAME.
I can ad a new exchange account to Outlook (in VPN mode).
I have teste with the admin account.
I can't conect to the user mailbox.
Connect throught HTTP is out. (conection settings)
I can do pretty much everything throught the VPN behalve the Outlook conection.
HELP!
0
Comment
Question by:cemag
  • 4
  • 3
9 Comments
 
LVL 26

Expert Comment

by:e_aravind
ID: 36571742
are you planning for the "Outlook rpc-https" or just "Outlook MAPI" connections?

From your description,
- Administrator Outlook profile is working fine
- Normal Outlook users profile is not working?
(what is the error message we are receiving?)
What is the details (screen-shot) @ the OUtlook connection-status window (Outlook @ system-tray; control-key and right=click)
0
 

Author Comment

by:cemag
ID: 36572120
The user is working with is laptop onsite as a domain systeem/user and conect to exchange through the LAN.
On the road of at home is conecting to the company network through IPSEC VPN.
The VPN server is a ZyWall (Hardware)  en the VPN client "TheGrenbowVPN v5.0(soft).
Everything is working perfekt behalve Outlook wich cannot conect to the server.
To test the conection I have tryied to add an Outlook mailbox to the systeem in VPN mode.
It was working when I have used the IP adres of the server in state of the NAME.
When I try to change the user account and conect to the server i get a big NO.
"Cannot establish a conection with the Exchange server..."
The idea is that after establishing a VPN connection the user can open outlook and use it pretty much as he does at his desk. I am not sure that rpc-https can be used through VPN so I ques that MAPI is used. Sure we can use Webmail but the customer demands the full Outlook functionality.
0
 

Author Comment

by:cemag
ID: 36912074
Hello! Anyone? I cannot be the only one...
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 
LVL 26

Accepted Solution

by:
e_aravind earned 500 total points
ID: 36923550
IMO, if the end-customer is expecting an full Outlook usage from the remote location...we can just concentrate @ the configuration\testing of the "Outlook Anywhere"

>> The URL to configure the same @ E2010
Enable Outlook Anywhere
http://technet.microsoft.com/en-us/library/bb123542.aspx
0
 
LVL 26

Expert Comment

by:e_aravind
ID: 36923575
0
 

Author Comment

by:cemag
ID: 36923914
This is not what I had in mind bu I wil give it a try... let you guys now...
0
 
LVL 26

Expert Comment

by:e_aravind
ID: 36924442
The advantage of configuring\using the "Outlook Anywhere" is
- we just need the port 443 enabled\opened at firewall and no need to worry about the other ports configurations @ the fireall or any other devices

> On contrast if we have the VPN..then we should be having a overhead of configuring the MAPI access across the devices.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question