Removing publicDelegates items from ADSI in AD doesn't update client

Posted on 2011-09-20
Last Modified: 2012-08-14
I removed all the people listed in this person's publicdelegates attributes from his AD account on all the servers but a day later they still show up when he goes to File > Account Settings > Delegates.

What other way can I remove them without user having to remove them? His client freezes when he tries but that is a separate issue with Citrix.
Question by:garryshape
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LVL 26

Accepted Solution

Tony Johncock earned 500 total points
ID: 36572606
It might be worth scanning the following article:

It talks about adding AD permissions for things such as delegates but you can replace add-adpermissions with remove-adpermissions.

You don't say which version of Exchange, so I've gone with 2007 but there's a link to an updated version.

Have you checked your AD replication? Any event ID's that might suggest problems?

Author Comment

ID: 36577446
I'm not sure it's just weird because the users keep getting his appointment reminds and I can't seem to get it to stop.
Can't go into local Outlook delegates to remove the users because it freezes up the Outlook client.

Author Comment

ID: 36582380
Ok, it looks like after waiting about 10 mins, the Delegates list finally comes up.
Must be a domain or Exchange issue that causes it to retrieve the list so slowly. There's about 40 delegates in there I needed to remove for this person. Some of them had (Not Found) next to the mailbox names.
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Author Comment

ID: 36582601
Yeah even selecting one delegate and clicking "Remove" just sits there clocking for a super long time.

Author Comment

ID: 36582787
And ADSI edit the publicDelegates only shows 2, however there's like 40 in there within the Outlook GUI. Just can't remove them due to Not Responding/locking up.

Wonder if there's a way to check through MFCMapi?

Author Comment

ID: 36583749
Well I was able to remove one Delegate after about 30 mins of waiting on the "Not responding" window  to began responding.

However, after I hit OK, I got this message:

Microsoft Outlook
The Delegates settings were not saved correctly.  Cannot activate send-on-behalf-of list.
The operation failed.
LVL 26

Assisted Solution

by:Tony Johncock
Tony Johncock earned 500 total points
ID: 36586374

Could this help? Sorry - dashing off to a meeting, so not read it fully.

Author Closing Comment

ID: 36921063
Thanks it looks like I just have to wait it out.

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