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Error "this operation not permitted" while submit thru email button from pdf

Posted on 2011-09-20
Medium Priority
Last Modified: 2012-05-12
I have a pdf file and I have an email and print button. When I send the data and submit the email button from my computer it sends email fine. There is one computer that does not submit the email and gives "this operation is not permitted". What I am missing?

Plz help
Question by:shpresa
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LVL 31

Expert Comment

by:James Murrell
ID: 36572752
what email client is on that machine: maybe it doesn't understand the mailto: syntax which  is pretty standard on the net though, so if it doesn't work like that I'm not sure there's much we can do about it.

Author Comment

ID: 36574995
mail to is Micros. Outlook. I have an old pdf file which again has an email button and that seems to work fine. Once I created the new one, that gives me the error.
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LVL 31

Expert Comment

by:James Murrell
ID: 36575212
very strange.....can you post pdf here? so we can test

Accepted Solution

shpresa earned 0 total points
ID: 36575320
What I figured out is that when i save the file in just PDF/A works fine and when i save it Adobe PDF it will give the error. Thanks guys
LVL 31

Expert Comment

by:James Murrell
ID: 36575326
cool happy you have got it working

Author Closing Comment

ID: 36597782
because it worked

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