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RO Writer Error

Posted on 2011-09-20
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Last Modified: 2013-12-14
Keep getting an error 3218 for the past months now, sometimes several times a day which requires a reboot of the computer with RO Writer program.  Also just started getting Error 52 today as well.  When checking customers out is when the error 3218 in RO Writer occurs.  Contacted RO Writer who said its "network" issues.  Have replace router.  What is causing this recurring error???
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Question by:wncgeek
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LVL 34

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sarabande earned 500 total points
ID: 36571905
the 3218 seems to be an application specific error while the 52 could be ERROR_DUP_NAME what means "You were not connected because a duplicate name exists on the network. If joining a domain, go to System in Control Panel to change the computer name and try again. if joining a workgroup, choose another workgroup name."

that would happen if you have used a computer name twice in your network and would arise when the second one tries to connect to the network. also a name of a virtual machine might be reason for the error.

Sara  
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Author Closing Comment

by:wncgeek
ID: 36961932
wrong error code
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LVL 34

Expert Comment

by:sarabande
ID: 36962034
wncgeek, i tried to help you and don't deserve a c grade. please use the request attention button at top of this question and ask the moderators to delete the question. thank you.

Sara
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LVL 34

Expert Comment

by:sarabande
ID: 36978441
thank you both.

Sara
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