?
Solved

thermal error dell optiplex gx270

Posted on 2011-09-20
6
Medium Priority
?
801 Views
Last Modified: 2012-05-12
"Alert! Previous shutdown due to thermal error. F1 to continue, F2 for setup menu"

I keep getting this message. If I press F1 and contine, then the machine will shutdown automatically while trying to load up Windows XP. Then, when I attempt another reboot, it will again display the above alert. Please help me!

Thanks!
0
Comment
Question by:Reledsupport
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 30

Expert Comment

by:flubbster
ID: 36569123
Check to see if your fans are operating correctly. If you can't tell from the outside, open the case and viually check the fan operation while turning the system on.
0
 
LVL 88

Expert Comment

by:rindi
ID: 36569227
Clean out all dust, remove the heatsink from the CPU and clean it's and the CPU's surface very thoroughly from any residue. Then apply a very small drop of fresh thermal transfer paste to the CPU and firmly reattach the heatsink to it.
0
 

Accepted Solution

by:
Reledsupport earned 0 total points
ID: 36569912
For future reference, I found a few of the capacitors around the fan had busted open. So, it is definitely a motherboard problem. Thanks for the replies though!
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Closing Comment

by:Reledsupport
ID: 36594761
Discovered this solution on my own.
0
 
LVL 2

Expert Comment

by:Mbrincat
ID: 36572088
The GX 270 were prone to having expanding capasitors, Dell replaced about 200 motherboards for them on warrenty for us back in 2007... absolute nightmare!
0
 
LVL 23

Expert Comment

by:Danny Child
ID: 36573013
Dell did extend their warranty for this type of issue beyond the standard 3 years, to 5 years, iirc.  You may want to call them and ask nicely.  

We were going through about 1 a week for a year, from a fleet of about 100 PCs.
0

Featured Post

How Blockchain Is Impacting Every Industry

Blockchain expert Alex Tapscott talks to Acronis VP Frank Jablonski about this revolutionary technology and how it's making inroads into other industries and facets of everyday life.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You have seen this as an option on your internet browser before or it may be completely new to you.  But what does this mean and why would I use this?
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question