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  • Status: Solved
  • Priority: Medium
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OWA not working after ISP change

We recently changed our ISP to a faster connection.  OWA has ceased to work since then,  it will only work when local.

Regards
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Jyork98
Asked:
Jyork98
2 Solutions
 
madhatter5501Commented:
have you checked the dns?  can you telnet to the CAS using telnet by fqdn?  by ip?
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Neil RussellTechnical Development LeadCommented:
Your external DNS records will need to have the webmail A record updated to reflect the ISPs IP address you have.
Assuming you have a single static IP address AND you access OWA at https://webmail.company.com then you will need to either change/add yourself or get the ISP to change/add if they manage your Domain registration as weel.
You need and record for webmail A xxx.xxx.xxx.xxx where xxx.xxx.xxx.xxx is your new IP address
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Jyork98Author Commented:
Thanks for the solution, sorry for my untimely response.
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