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Still getting blue screen - Q_27318319 - Win7

Posted on 2011-09-20
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Last Modified: 2012-05-12
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Question by:Benboben
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Expert Comment

by:ded9
ID: 36571835
Crash dmp file points to  mscorsvw.exe

This is a .net framework file

Two ways to resolve the issue

1. Install latest version of .net framework 4.0

http://www.microsoft.com/download/en/details.aspx?id=17851

Or

2. Repair your operating system.

Boot to desktop...insert the windows 7 disc...launch setup...click upgrade option....this will repair your windows install... complete the repair install.

You will not loose any data or programs during the repair install process

http://www.door2windows.com/forum/topic/69-how-to-do-a-repair-install-to-fix-windows-7/




Ded9
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Expert Comment

by:ded9
ID: 36571838
Monitor the computer for a day after performing the above steps...then post results.



Ded9
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Expert Comment

by:ded9
ID: 36572101
If nothing works then backup your data and go for a clean install..

If you get blue screen error after clean install then its a hardware issue.


Ded9
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Author Comment

by:Benboben
ID: 36572542
Many thanks ded,, ive been using system update to try and install updates
i installed the .NET ones first (security update for ms .NET Framework 3.5.1 etc)

Or does this not update correctly, per your net framework 4.0 link?

(there were lots) inbetween a few crashes, is it better to run in safe mode while trying to update?

Also get this message once the machine has finished booting

MSCOREE.DLL not designed to run with this windows or contains error.




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Expert Comment

by:ded9
ID: 36572577
You cannot run window update in safe mode.

Try installing .net framework 4.0 if fix max .net corruption....after installing reboot computer and check.




Ded9
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Author Comment

by:Benboben
ID: 36573871
I tried the .NET framework 4.0 but it was still crashing afterward, so i did a full system restore from the acer backup partition, and havent yet seen another slue screen ! fingers crossed,

Is it worth installing .NET 4.0 or how do i check its using the latest version?

Many thanks for your help ded... appreciated ,,, :)
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Author Comment

by:Benboben
ID: 36574812
System is much more stable but still had one crash/blue screen, the minidump attached its still got around 40 updates which im installing now,  what do you think caused this crash?
092111-20436-01.dmp
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Accepted Solution

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ded9 earned 500 total points
ID: 36575010
I hope u have formatted the computer and installed a new o.s..

Launch device manager and check for any yellow exclamation marks...dmp points to  irql conflict.

I hope u dont have ipod, external hard drive, flash drive, Iphone, webcam ,etc connected to usb ports...if yes then disconnect them and monitor the computer.



Ded9
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Author Comment

by:Benboben
ID: 36595566
One last Q.. only had one bluescreen since, installed SP1 but dont know if this is likley to have improved anything related to blue screen's.

The Q

Is it worth installing .NET 4.0 or how do i check its using the latest version?,
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Expert Comment

by:ded9
ID: 36595588
If u still get bluescreen ...do clean install.



Ded9
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