Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Still getting blue screen - Q_27318319 - Win7

Posted on 2011-09-20
10
Medium Priority
?
362 Views
Last Modified: 2012-05-12
0
Comment
Question by:Benboben
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 4
10 Comments
 
LVL 30

Expert Comment

by:ded9
ID: 36571835
Crash dmp file points to  mscorsvw.exe

This is a .net framework file

Two ways to resolve the issue

1. Install latest version of .net framework 4.0

http://www.microsoft.com/download/en/details.aspx?id=17851

Or

2. Repair your operating system.

Boot to desktop...insert the windows 7 disc...launch setup...click upgrade option....this will repair your windows install... complete the repair install.

You will not loose any data or programs during the repair install process

http://www.door2windows.com/forum/topic/69-how-to-do-a-repair-install-to-fix-windows-7/




Ded9
0
 
LVL 30

Expert Comment

by:ded9
ID: 36571838
Monitor the computer for a day after performing the above steps...then post results.



Ded9
0
 
LVL 30

Expert Comment

by:ded9
ID: 36572101
If nothing works then backup your data and go for a clean install..

If you get blue screen error after clean install then its a hardware issue.


Ded9
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 

Author Comment

by:Benboben
ID: 36572542
Many thanks ded,, ive been using system update to try and install updates
i installed the .NET ones first (security update for ms .NET Framework 3.5.1 etc)

Or does this not update correctly, per your net framework 4.0 link?

(there were lots) inbetween a few crashes, is it better to run in safe mode while trying to update?

Also get this message once the machine has finished booting

MSCOREE.DLL not designed to run with this windows or contains error.




0
 
LVL 30

Expert Comment

by:ded9
ID: 36572577
You cannot run window update in safe mode.

Try installing .net framework 4.0 if fix max .net corruption....after installing reboot computer and check.




Ded9
0
 

Author Comment

by:Benboben
ID: 36573871
I tried the .NET framework 4.0 but it was still crashing afterward, so i did a full system restore from the acer backup partition, and havent yet seen another slue screen ! fingers crossed,

Is it worth installing .NET 4.0 or how do i check its using the latest version?

Many thanks for your help ded... appreciated ,,, :)
0
 

Author Comment

by:Benboben
ID: 36574812
System is much more stable but still had one crash/blue screen, the minidump attached its still got around 40 updates which im installing now,  what do you think caused this crash?
092111-20436-01.dmp
0
 
LVL 30

Accepted Solution

by:
ded9 earned 2000 total points
ID: 36575010
I hope u have formatted the computer and installed a new o.s..

Launch device manager and check for any yellow exclamation marks...dmp points to  irql conflict.

I hope u dont have ipod, external hard drive, flash drive, Iphone, webcam ,etc connected to usb ports...if yes then disconnect them and monitor the computer.



Ded9
0
 

Author Comment

by:Benboben
ID: 36595566
One last Q.. only had one bluescreen since, installed SP1 but dont know if this is likley to have improved anything related to blue screen's.

The Q

Is it worth installing .NET 4.0 or how do i check its using the latest version?,
0
 
LVL 30

Expert Comment

by:ded9
ID: 36595588
If u still get bluescreen ...do clean install.



Ded9
0

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.
Suggested Courses

596 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question