I have BES xpress 5.0.3 setup and running well. What would be the steps involved in seting up an existing user with a brand new phone?
The old phone was dropped and landed in a lake never to be seen again. The user want to maintain all information that is being stored in exchange 2010, the only thing different is the phone itself, pin #. The user had a torch and is now going to a bold, and of course the pin will change. He is apparently able to keep the same phone number.