Solved

What is causing my VMWare ESXi 4.1.0 crashes

Posted on 2011-09-20
5
1,347 Views
Last Modified: 2012-05-12
Points of My Scenario:
1. I am admin of VMWare ESXi 4.1.0 servers
2. I have 2 servers of identical hardware model and specs: Model: HP ProLiant DL580 G7, CPU=Intel Xeon E7540, RAM=48GB
3. I have virtual machines configured identically for both ESXi hosts (one set of VMs is a backup for the other)
4. Only one ESXi host regularly crashes with a BSOD (blue screen of death) - which is actually purple/magenta in color.
5. I have attached the text of the crash as it appears on screen in a text file.
QUESTION: How do I resolve whatever is causing the crash? - see attached text file.
ESXi-4-1-0-Error.txt
0
Comment
Question by:waltforbes
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 121

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE^2) earned 500 total points
ID: 36570680
We call the Purple Screen, the PSOD - Purple Screen of Death.

Most crashes I've seen of ESXi 4.1 in my working history, are caused by un-supported drivers and memory errors.

Have you tested your servers for memory errors using HP Diagnostics or Memtest86+
http://www.memtest.org/

Is the fault random/intermittent?

Can you reproduce the fault?
0
 
LVL 121
ID: 36570686
Have you also checked that all your firmwares are up to date, HP Server BIOS, Smart Array Controller, iLO, Network cards?

Could you give me some more information, VMs, Networking, Shared Storage Fibre Channel SAN, iSCSI SAN etc

Which server crashes, Production or Backup? Anything different between them?
0
 
LVL 121
ID: 36570698
The Exception 14 Page Fault may be caused by either a hardware or a software issue.
Source
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1020181
0
 
LVL 13

Expert Comment

by:5g6tdcv4
ID: 36570796
Are you running broadcom NIC's? There is an update for esxi for this specific issue
0
 

Author Closing Comment

by:waltforbes
ID: 36573776
Hanccocka: I ran HP Diagnostics and caught the problems: memory temperature and processor temperature failures. I am fully satisfied that this case is resolved.
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If we need to check who deleted a Virtual Machine from our vCenter. Looking this task in logs can be painful and spend lot of time, so the best way to check this is in the vCenter DB. Just connect to vCenter DB(default DB should be VCDB and using…
In this article, I will show you HOW TO: Install VMware Tools for Windows on a VMware Windows virtual machine on a VMware vSphere Hypervisor 6.5 (ESXi 6.5) Host Server, using the VMware Host Client. The virtual machine has Windows Server 2016 instal…
Teach the user how to install and configure the vCenter Orchestrator virtual appliance Open vSphere Web Client: Deploy vCenter Orchestrator virtual appliance OVA file: Verify vCenter Orchestrator virtual appliance boots successfully: Connect to the …
Teach the user how to use create log bundles for vCenter Server or ESXi hosts Open vSphere Web Client: Generate vCenter Server and ESXi host log bundle:  Open vCenter Server Appliance Web Management interface and generate log bundle: Open vCenter Se…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question