Solved

What is causing my VMWare ESXi 4.1.0 crashes

Posted on 2011-09-20
5
1,342 Views
Last Modified: 2012-05-12
Points of My Scenario:
1. I am admin of VMWare ESXi 4.1.0 servers
2. I have 2 servers of identical hardware model and specs: Model: HP ProLiant DL580 G7, CPU=Intel Xeon E7540, RAM=48GB
3. I have virtual machines configured identically for both ESXi hosts (one set of VMs is a backup for the other)
4. Only one ESXi host regularly crashes with a BSOD (blue screen of death) - which is actually purple/magenta in color.
5. I have attached the text of the crash as it appears on screen in a text file.
QUESTION: How do I resolve whatever is causing the crash? - see attached text file.
ESXi-4-1-0-Error.txt
0
Comment
Question by:waltforbes
  • 3
5 Comments
 
LVL 119

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE^2) earned 500 total points
ID: 36570680
We call the Purple Screen, the PSOD - Purple Screen of Death.

Most crashes I've seen of ESXi 4.1 in my working history, are caused by un-supported drivers and memory errors.

Have you tested your servers for memory errors using HP Diagnostics or Memtest86+
http://www.memtest.org/

Is the fault random/intermittent?

Can you reproduce the fault?
0
 
LVL 119
ID: 36570686
Have you also checked that all your firmwares are up to date, HP Server BIOS, Smart Array Controller, iLO, Network cards?

Could you give me some more information, VMs, Networking, Shared Storage Fibre Channel SAN, iSCSI SAN etc

Which server crashes, Production or Backup? Anything different between them?
0
 
LVL 119
ID: 36570698
The Exception 14 Page Fault may be caused by either a hardware or a software issue.
Source
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1020181
0
 
LVL 13

Expert Comment

by:5g6tdcv4
ID: 36570796
Are you running broadcom NIC's? There is an update for esxi for this specific issue
0
 

Author Closing Comment

by:waltforbes
ID: 36573776
Hanccocka: I ran HP Diagnostics and caught the problems: memory temperature and processor temperature failures. I am fully satisfied that this case is resolved.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
This article will show you how to create an ISO CD-ROM/DVD-ROM image (*.iso), and MD5 checksum signature, for use with VMware vSphere Hypervisor 6.5 (ESXi 6.5). It's a good idea to compare checksums, because many installations fail because of a corr…
Teach the user how to edit .vmx files to add advanced configuration options Open vSphere Web Client: Edit Settings for a VM: Choose VM Options -> Advanced: Add Configuration Parameters:
This Micro Tutorial steps you through the configuration steps to configure your ESXi host Management Network settings and test the management network, ensure the host is recognized by the DNS Server, configure a new password, and the troubleshooting…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question