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Cannot reinstall software thru GPO after user uninstalled

Posted on 2011-09-20
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Last Modified: 2012-05-12
I have created a group policy object and linked it to a user OU that installs a msi package to a client pc.  The client uninstalled the software and no matter what i do i cannot get the gpo to reinstall it.  After i log off and then back on, it shows up again in the Add/Remove, but the software is really not there, no directories, not start menu listing, nothing.
What am i missing?  I even tried to redeploy but still nothing.
thanks
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Question by:brian_appliedcpu
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Expert Comment

by:manu4u
ID: 36570990
Did you follow MS Documentation for the deployment?

Have a look at the below documentation, carefully go through it and make sure you have done it correctly.
http://support.microsoft.com/kb/816102 

I would suggest you to Remove the current GPO (follow the doc), do a complete restart and then do a new deployment.
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manu4u earned 500 total points
ID: 36571014

You may try editing the following Registry settings,

Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Group Policy\AppMgmt.  There will be a key for each software that has been assigned.  To force a reinstall, simply delete the associated key and then run gpupdate/force on the target computer.

Also, MSI Manager is a good tool to resolve these kind of issues..

http://teknotes.wordpress.com/2007/08/24/msi-manager-reinstall-applications-assigned-by-group-policy/ 
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Author Closing Comment

by:brian_appliedcpu
ID: 36571029
Thank you, solved the issue.
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