greymousesupport
asked on
MYOB AAccountants Office
Hi
im having issues with running MYOB on a terminal server (2008 R2) with MYOB Data drive on a SBS 2008 server
Issue is with performance issue and also Accountants office will crash randomly
this never use to happen when the terminal servers were on 2003 machines
any help would be appreciated
Thanks
im having issues with running MYOB on a terminal server (2008 R2) with MYOB Data drive on a SBS 2008 server
Issue is with performance issue and also Accountants office will crash randomly
this never use to happen when the terminal servers were on 2003 machines
any help would be appreciated
Thanks
You should also make sure you purge the MYOB data at the end of each financial year, always making a copy first and noting the financial year (e.g. 2010-2011) in the file name so they can still look up sales history etc.
300MB+ MYOB files are painfully slow and it's rare that anyone needs to access prior FY data so the trouble they have to go through to load last year's file is more than made up for by the perfomance increase in day-to-day use.
300MB+ MYOB files are painfully slow and it's rare that anyone needs to access prior FY data so the trouble they have to go through to load last year's file is more than made up for by the perfomance increase in day-to-day use.
ASKER
Hi Ghodder
Thanks for the reply
just to be clearer
the software i am using is MYOB Accountants Office Classic Version 14.0.1(not microsoft Office)
And that crashes randomly
we have the data drive on the sbs because we have more then 1 terminal server
thanks once again
Thanks for the reply
just to be clearer
the software i am using is MYOB Accountants Office Classic Version 14.0.1(not microsoft Office)
And that crashes randomly
we have the data drive on the sbs because we have more then 1 terminal server
thanks once again
Ghodder is correct about MYOB having performance issues when the data resides somewhere else on the network, it is a flaw that MYOB are supposedly rectifying in the long awaited change to their DB structure due out next year.
In the meantime, i have this installed on a few clients with Terminal server and it is on the TermServers data drive, so it is local.
You may also want to exclude from your AV scanning the MYOB working directories, myobp.exe and file extensions MYO, BOX
If your AV is correctly configured and the data is local on the TS then you should have no problems. Using the File optimization tool found in start/Myob/tools will also help fix up the data if it gets to bad.
In the meantime, i have this installed on a few clients with Terminal server and it is on the TermServers data drive, so it is local.
You may also want to exclude from your AV scanning the MYOB working directories, myobp.exe and file extensions MYO, BOX
If your AV is correctly configured and the data is local on the TS then you should have no problems. Using the File optimization tool found in start/Myob/tools will also help fix up the data if it gets to bad.
ASKER
HI
the product im using is MYOB accountants office with three terminal servers with round robin configured on those servers so data must be the same throughout therefore cannot put in local directory. but the fuuny thing is when i was using 2003 terminal server i never use to face this problem the problem occured when moving across to the new 2008 r2 terminal servers, the server where data is stored is the same as b4 without any change and is a sbs 2008 server
AV is already configured to exclude those files.
i was advised to switch off the smb2 feature on my terminal server and have done this which has helped a little bit but am still getting those errors
your help is much appreciated
Thanks
the product im using is MYOB accountants office with three terminal servers with round robin configured on those servers so data must be the same throughout therefore cannot put in local directory. but the fuuny thing is when i was using 2003 terminal server i never use to face this problem the problem occured when moving across to the new 2008 r2 terminal servers, the server where data is stored is the same as b4 without any change and is a sbs 2008 server
AV is already configured to exclude those files.
i was advised to switch off the smb2 feature on my terminal server and have done this which has helped a little bit but am still getting those errors
your help is much appreciated
Thanks
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I've never seen MYOB be the reason for Office crashing, there isn't really a link between them apart from MYOB export functions and the MYOB97.DOT file Word always tries to load on startup that displays an annoying message. I always delete that file after installing MYOB.