Solved

Outlook 2007 OST File Size

Posted on 2011-09-21
9
506 Views
Last Modified: 2012-05-12
Dear All,
 
I am having a problem with my utlook ost file. The actuall size of the.ost is about 200MB but it shows 19GB. Default size that we have set for exchange is 300MB for ost. So my emails have stopped coming and going as well. Is it a virus problem ?

Kindly Help
0
Comment
Question by:upl1
9 Comments
 
LVL 11

Expert Comment

by:Marc Dekeyser
ID: 36572390
If you want to know if it is a virus issue you best run a AV scan... Are you using outlook in conjuntion with exchange? Can you move the OST file to another location when outlook is closed and see if the OST that gets created has the same issue?
0
 

Author Comment

by:upl1
ID: 36572397
i did that .. moved the ost to another location and reconfigured the mailbox with new ost .. issue is still the same.. run the antivirus but no viruses were detected.
0
 
LVL 8

Expert Comment

by:haoss
ID: 36572400
You need to compact the ost file.
http://support.microsoft.com/kb/289987
0
Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

 

Author Comment

by:upl1
ID: 36572414
compacting is done when the file size is big. When i export the same ost to another location it shows the correct size . but inside user profile it shows 19GB ost
0
 
LVL 8

Expert Comment

by:haoss
ID: 36572863
maybe there is a problem with cached mode.
have you run scanost.exe??
http://office.microsoft.com/en-us/outlook-help/about-the-ost-integrity-check-tool-HP003089624.aspx
0
 
LVL 8

Expert Comment

by:haoss
ID: 36572883
you can limit max ost file size:
http://support.microsoft.com/kb/832925/
also have you checked synch error messages.
0
 
LVL 5

Expert Comment

by:jennylembert
ID: 36597959
Hi upl1,

Check log file. Is any error is appearing there? If there is any, please mention it.
In the mean time, backup your OST file and try scanost.exe utility to resolve your issue. To locate scanost.exe utility for the version of Outlook you are using refer: http://www.techtwitt.com/how-to-resolve-ost-integrity-issue-using-scanost-exe/
0
 

Accepted Solution

by:
upl1 earned 0 total points
ID: 36953674
No Solution Found
0
 

Author Closing Comment

by:upl1
ID: 36975515
No Solution Found
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
Read this checklist to learn more about the 15 things you should never include in an email signature.
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

792 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question