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possible network and dns - nameserver issues and hosting

Hi,

I have a website that I believe is not having issues. I works when I use it, and it works for 20+ other people that I have asked to test it. However, we have had other people complain that it is not working and that it just comes up with a Server - Host not found (or something like that).

I believe the domain name is not resolving when routed from some parts of the country. (I don't know how that works so that might have been a silly statement)

My nameservers are...
a.ns.servanet.co.uk 89.16.177.40
b.ns.servanet.co.uk 80.193.70.136

...but I do not know how to check if there is a problem or who to contact to get help. How should I proceed?

Your advice is greatly appreciated.
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MonCapitan
Asked:
MonCapitan
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2 Solutions
 
ZombieAutopsyCommented:
Test your website. make sure it all resolves to where it whould. Do a DNS Records test and make sure you have everything pointing to where it should be.

http://network-tools.com/
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Sikhumbuzo NtsadaSenior IT TechnicianCommented:
If someone is hosting your site, you need to contact them and tell them what is happening, if you host it yourself, then you must log in to your administration portal and check if your DNS is correct and that your server is resolving to it.

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MonCapitanAuthor Commented:
Thanks for your responses.

The issue in the end was a hosting issue and a DNS issue. The problem was that the issue was showing the wrong symptoms so the wrong diagnosis was made.Your help was appreciated thank you.
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MonCapitanAuthor Commented:
The best answers were given but the question was incomplete as I couldn't at the time give enough information.
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