Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

possible network and dns - nameserver issues and hosting

Posted on 2011-09-21
4
303 Views
Last Modified: 2012-05-12
Hi,

I have a website that I believe is not having issues. I works when I use it, and it works for 20+ other people that I have asked to test it. However, we have had other people complain that it is not working and that it just comes up with a Server - Host not found (or something like that).

I believe the domain name is not resolving when routed from some parts of the country. (I don't know how that works so that might have been a silly statement)

My nameservers are...
a.ns.servanet.co.uk 89.16.177.40
b.ns.servanet.co.uk 80.193.70.136

...but I do not know how to check if there is a problem or who to contact to get help. How should I proceed?

Your advice is greatly appreciated.
0
Comment
Question by:MonCapitan
  • 2
4 Comments
 
LVL 8

Accepted Solution

by:
ZombieAutopsy earned 250 total points
ID: 36573293
Test your website. make sure it all resolves to where it whould. Do a DNS Records test and make sure you have everything pointing to where it should be.

http://network-tools.com/
0
 
LVL 17

Assisted Solution

by:Sikhumbuzo Ntsada
Sikhumbuzo Ntsada earned 250 total points
ID: 36573544
If someone is hosting your site, you need to contact them and tell them what is happening, if you host it yourself, then you must log in to your administration portal and check if your DNS is correct and that your server is resolving to it.

0
 

Author Comment

by:MonCapitan
ID: 36579467
Thanks for your responses.

The issue in the end was a hosting issue and a DNS issue. The problem was that the issue was showing the wrong symptoms so the wrong diagnosis was made.Your help was appreciated thank you.
0
 

Author Closing Comment

by:MonCapitan
ID: 36579472
The best answers were given but the question was incomplete as I couldn't at the time give enough information.
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
How to install a font on WIN2003SBS/IIS 6 & test 17 32
How do I generate a CSR on our root CA server? 1 23
Deny permission ACL 16 26
what is mstp 6 31
If you're not part of the solution, you're part of the problem.   Tips on how to secure IoT devices, even the dumbest ones, so they can't be used as part of a DDoS botnet.  Use PRTG Network Monitor as one of the building blocks, to detect unusual…
When it comes to security, there are always trade-offs between security and convenience/ease of administration. This article examines some of the main pros and cons of using key authentication vs password authentication for hosting an SFTP server.
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question