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Citrix Application no launching from local workstation

Posted on 2011-09-21
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Last Modified: 2012-05-12
Citrix application not launching through local workstation, Same when I try to launch through VPN its working fne able to launch application without any issue. Also facing issue with streaming applcation and servers. Please help very urgent.
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Question by:Sekar Chinnakannu
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13 Comments
 
LVL 25

Author Comment

by:Sekar Chinnakannu
ID: 36574053
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LVL 25

Author Comment

by:Sekar Chinnakannu
ID: 36574059
For long time its in launching status, but same application through VPN able to launch. only specific servers facing this issue.
0
 
LVL 11

Expert Comment

by:KrAzY
ID: 36578704
Sounds like if it is working fine on LAN and VPN then you're having an issue connecting to it over the internet?  If so, could be you don't have the proper ports/IP open on the Firewall or you're not translating NAT.
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LVL 25

Author Comment

by:Sekar Chinnakannu
ID: 36579368
Finally Issue resolved after restarting the server. Now new issue started when users working on streaming application after some time session gets freezed this issue happening only with streaming apps.
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LVL 25

Author Comment

by:Sekar Chinnakannu
ID: 36717298
Issue again started, need help same issue users unable to launch Citrix Application. As per screenshot it shows as launching but session not establishing. Need help multiple users facing same issue.
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LVL 37

Expert Comment

by:Carl Webster
ID: 36717372
Is this XenApp 6?  If so, have you applied all the Citrix recommended Citrix and Microsoft hotfixes?

http://support.citrix.com/article/CTX129229
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LVL 25

Author Comment

by:Sekar Chinnakannu
ID: 36717420
This issue happened with our 4.5 farm in 2003 servers. Carl please help me to fix this issue permanently. In a week this issue happened second time. Multiple users facing this issue.
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LVL 37

Expert Comment

by:Carl Webster
ID: 36717437
I have not seen this issue with 4.5.  Are you running HRP7?
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LVL 25

Author Comment

by:Sekar Chinnakannu
ID: 36717449
yes Carl. I have applied last month but this issue started from last week only. Issue only with streamed apps other apps working fine :(
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LVL 37

Expert Comment

by:Carl Webster
ID: 36717485
Do you pre-cache the streamed apps?  Maybe a corrupt cache?
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LVL 25

Author Comment

by:Sekar Chinnakannu
ID: 36717533
yes all streamed app profile located in file share and prechache files stored in citrix server E drive. So can I go ahead and delete this folders? folders named like a2597500-3607-43ea-9256-bd2338a4786....... or anything we have to do with citrix user profile -> which contains redcache folder?
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LVL 37

Accepted Solution

by:
Carl Webster earned 2000 total points
ID: 36717706
0
 
LVL 25

Author Comment

by:Sekar Chinnakannu
ID: 36717982
Issue resolved after rebooting servers that to only citrix streamed app servers.still not sure what cause the issue.

Thanks Carl four providing link will check and update you the status.
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