[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1053
  • Last Modified:

Remove profile from iPhone

I have an iPhone that was using the Good Technologies software to connect to our corporate Exchange server. Since the account was removed from the server, and also his iPhone, he is not able to remove the "profile". He can see it in the list of profiles on the phone, but this one does not have the delete button as the others have. Does anyone know how to remove this profile?

Thanks,
Bobby
0
munozm
Asked:
munozm
  • 2
3 Solutions
 
jrobillardCommented:
in the setting/mail-contact-calender/In the exchange mail account/
completly at the end you have a delete account
is it what you try?
0
 
MBobrekCommented:
The other thing you could try is Settings, General, Profile.  
0
 
munozmAuthor Commented:
Found a resolution...

We use the Good Technologies software for managing iPhones and Androids that connect to my Exchange server. When his account was deleted from the Good server and the application removed from his iPhone, the profile (which restricted the owner from removing it) was still set on the phone. To get around this I:

- Created a separate policy for this user and set it to "Allow user to remove this policy"
- Recreated their account on the server
- Synched the phone
- Deleted the user from the server, App from the phone and then the profile off of the phone

Thanks for ideas and I hope this helps someone else...
0
 
munozmAuthor Commented:
Thanks...
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now