Solved

When logging on or off, getting error message for Logonui.exe "The program can't start because RASAPI32.dll is missing.......

Posted on 2011-09-21
8
1,172 Views
Last Modified: 2012-05-12
Window 7 Home Premium - fresh install

problem just began a few days ago.  no significant changes to the system.  all windows updates are applied and sfc /scannow did not resolve.  full microsoft security essentials and malwarebytes scan turned up zero results.  

When logging on or off, getting error message for Logonui.exe "The program can't start because RASAPI32.dll is missing from your computer. Try reinstalling the program to fix this program."

I've followed this article with no success:  http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/when-logging-on-or-off-getting-error-message-for/37429252-e84b-4daf-ab99-40cc0fd102f8

any ideas?
0
Comment
Question by:sknoll84
  • 3
  • 2
  • 2
8 Comments
 
LVL 16

Expert Comment

by:uescomp
ID: 36575900
rasapi32 is for a modem/remote dialup service as if you were to dial into something etc.  Did you perhaps load any software that would use a service of that type?  A remote software or something?
0
 

Author Comment

by:sknoll84
ID: 36576066
nothing new related to networking was installed

simple products such as adobe pdf reader, flash, google chrome were installed

should i do a system restore?
0
 

Author Comment

by:sknoll84
ID: 36576110
...actually there are no system restore points

SO - what do you suggest?
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Comment

by:sknoll84
ID: 36576276
the error does not occur in safe mode...... if that helps
0
 
LVL 16

Accepted Solution

by:
uescomp earned 500 total points
ID: 36580831
I would open up run command, type msconfig, click the startup tab and see whats all in the startup group to narrow it down, should be able to see where it is looking etc.
0
 
LVL 66

Expert Comment

by:johnb6767
ID: 36582203
Click Start, and type "View reliability history, and hit enter.

Can you identify, around the day before this error occurred, anything uninstalled, or installed? Even a KB Hotfix perhaps?
0
 
LVL 66

Expert Comment

by:johnb6767
ID: 36989728
Still interested.....

Lastly, can you copy this from another machine?

Also, might try and disable the Routing and Remote Access service if it is not needed....
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
While working, an annoying popup showing below will come and we cannot cancel or close it form the screen. The error message will come again and again.
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

24 Experts available now in Live!

Get 1:1 Help Now