Solved

Making screen resolution settings permanent

Posted on 2011-09-21
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Last Modified: 2012-05-12
How do you tell Win 7 to make a screen resolution permanent?

Background: My resolution was 1920x1080 on dual 24" monitors. When I work from home (using GoToMyPC) I have smaller (22") monitors and change the resolution to 1680x1050.

Ever since the first time I changed to the lower resolution it has become the default so that each time I boot the resolution is wrong for the larger monitors and I have to change it manually.

I changed to the smaller resolution using the same method I use to change to the higher. So, why does one get stored as the default and not the other?
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Question by:keithrmanning
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6 Comments
 

Author Comment

by:keithrmanning
ID: 36577834
I thought this was a simple question. But since there are no replies I have increased the point value. Perhaps I am not as dumb as I thought and this is not simple :)
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LVL 19

Expert Comment

by:Delphineous Silverwing
ID: 36580047
If you change the resolution through the remote control software (like GoToMyPC), you are actually making the change on the PC.

I am not familiar enough with GoToMyPC, but other web-based remote control tools feature it, so I imagine this does as well.  Instead of changing the screen resolution, if you use the remote control software to scale the screen down to your viewable space then you will not have this issue.  Your monitor resolutions are not greatly different and the scaling down shouldn't be too bad.
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LVL 19

Expert Comment

by:Delphineous Silverwing
ID: 36580068
As far as the "default" resolution being the lower resolution on boot up, this is a bit unusual.  Double check the setting in GoToMyPC (icon in system tray of PC being controlled) and make sure there are no resolution preferences defined in there.

What happens if you change back to the higher resolution using GoToMyPC?
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Accepted Solution

by:
keithrmanning earned 0 total points
ID: 36580317
I don't think this has anything to do with changing the resolution remotely. (That was just how the problem started).

If I change the resolution now (locally) to the higher native resolution, then reboot (locally) it will revert to the lower resolution after reboot.

It is clear that Win or the driver has stored the lower resolution somewhere as the default setting.

What I don't understand is why it stored that resolution months ago but won't store it now. Since, as far as I know, I have always used the same method of resolution change.
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LVL 42

Expert Comment

by:Davis McCarn
ID: 36582779
GoToMyPC's services and drivers are loading every time you boot and then excercising control over the settings.  Uninstall it and you'll be able to set the resolution back + have it stick.

You'll either have to get the folks at GoToMyPC to fix it or buy a larger monitor for work.  Sorry.......
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Author Closing Comment

by:keithrmanning
ID: 37810082
None of the "experts" resolved my problem - with which I still have to live.  I am not allowed to ask new questions until I close out old ones. The only option you give is to accept an answer. Since the experts answers were not good, I accepted my own comment just to close out the question.

I have not "abandoned" anything. The service has failed to provide me with a solution. If you don't want open questions you should supply a button for "experts were unable to resolve".

I strongly object to paying for a service which fails to provide an answer and then being accused of being the problem. You should apologize when your experts don't know the answer - not verbally abuse your paying customers.
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