Laptop will not restart or come out of standby
Posted on 2011-09-21
I have an HP laptop that I am working on for a friend. All drivers are updated.
The computer will not restart nor can I get it out of standby once in there. The computer will (almost) shutdown via the OS. If I click Start -> Turn Off computer -> Restart it will shut down the display and the seems to stop, leaving the laptop lights on. The only way I can get this back on is to do a BIOS shutdown (holding the power key down for 4 seconds) then hit the power button again. However the first hard restart does not help I have to do another hard shut down and restart, then it starts up just fine. I have tested the hard drive via the build in HP testing. Doing memory testing now. Idea.